Atlas For Men Reviews

Name: Atlas For Men
Address: 87, Rue la Boétie, PARIS, Paris
Rating: 3.99

4.0 Rating 278 Reviews

77 %

of reviewers recommend Atlas For Men

Company Reviews

Metrics

Info

4.0

Based on 278 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I O RDERED THEN CANCELLED BECAUSE I HAD ORDERED THE WRONG SIZE, THE ORDER WAS RE-DONE, THIS WAS SEPTEMBER 5 @ THE TIME OF WRITING I AM STILL AWAITING THE CREDIT FROM MY 1st ORDER”

Helpful Report

Posted 7 months ago

Dear Derek, Thank you for getting in touch. We can confirm that your order refund was processed to the card you made payment with on 09/09/2023. Please do let us know if you are unable to locate this transaction. Apologies for any inconvenience caused. Kind regards, Aude@Atlasformen

Posted 7 months ago

“The only thing I don’t like about Atlas for Men is having to pay 13p per minute. I’m sure that if you put a geographical telephone number people will be a lot happier.”

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Posted 8 months ago

Hi George, Thank you for taking the time to leave us a review. Please be assured that your feedback regarding our phoneline has been taken into account. I’m glad to hear that you were otherwise pleased with our service! Have a nice day, Aude@Atlasformen

Posted 8 months ago

“A few issues but quickly dealt with by Clarice.”

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Posted 8 months ago

Dear Customer, Thanks for leaving us feedback. I’m sorry to hear that you encountered issues with your order, however it’s pleasing to hear that these problems were resolved so efficiently by our agent, Clarice! Kind regards, Aude@Atlasformen

Posted 8 months ago

“Customer service assistant was very helpful Yodel has returned package without any attempt of delivery. Assistant is resending goods straight out.”

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Posted 8 months ago

Hello Elizabeth, Many thanks for your feedback! I’m sorry to hear about the issue you encountered with our partner delivery service, however I’m pleased to hear that our customer service agent was able to assist you with this. I hope you’ll love your new items when they arrive, Aude@Atlasformen

Posted 8 months ago

“Lovely clothes at the right prices.”

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Posted 9 months ago

Hello Ronald, It’s great to hear you like our great value for money clothing. Thanks for choosing to shop with us, Aude@Atlasformen

Posted 9 months ago

“Lady was friendly .kind asked for address.told me what was in stock what was not.said when was ready to be dispatched when in stock.wont be charged until in stock.best customer service so far”

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Posted 9 months ago

Hi Susan, Thank you for your 5* feedback! It’s lovely to hear just how pleased you were with the top-class customer service you received from our team! Kind regards, Aude@Atlasformen

Posted 9 months ago

“I'm still waiting for my parcel wrong address put on it”

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Posted 10 months ago

Dear John, As the address was incorrect the parcel is being held at the local depot for collection. We are sorry for any inconvenience caused. Kind regards, Aude@Atlasformen

Posted 10 months ago

“Good quality clothing, shame that catalogue are no longer available, all in all satisfactory service though.”

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Posted 11 months ago

Dear Alison, Thank you for getting in touch. Further to your request, I am happy to send you the Atlas For Men catalogue. Your catalogue will be delivered to your home address and will arrive in around 3 weeks’ time. In the meantime, you can also find all of our offers on our website: www.atlasformen.co.uk Do not hesitate to contact me if you require any further assistance. We thank you for placing your order, and apologise for any inconvenience caused. Kind regards, Aude@Atlasformen

Posted 10 months ago

“great customer service”

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Posted 11 months ago

Hi John, Thank you for leaving us a positive review! I’m glad to hear that you were pleased with our excellent customer service! All the best, Aude@Atlasformen

Posted 11 months ago

“Coat was not what I expected still waiting for my money back”

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Posted 1 year ago

Dear Barbara, Thank you for contacting us. We are sorry that the item was not to your liking. We do allow up to and including 21 days for returns. If you have not heard from us after this time then please get back in contact with us Kind regards, Aude@Atlasformen

Posted 1 year ago

“Friendly and prompt service. Great value for money. Ian Fearnley”

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Posted 1 year ago

Hello Ian, Many thanks for your positive review. I’m glad to hear that you found our customer service team to be so kind and efficient, and that you were impressed by the excellent value of your items! Have a lovely weekend, Aude@Atlasformen

Posted 1 year ago

“I was very happy with your Repasentive that took my order very easy to place my order and she repeated back to me the items that I ordered so clear and easy to do over the phone better than going online. I await my 1st order from Atlas For Men and hope it's a start for more to come.”

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Posted 1 year ago

Hello Roy, Thank you for your positive review! I’m pleased to hear that you found ordering with us to be such a smooth process thanks our kind and clear customer service adviser. I hope you’ll love your items when they arrive, Aude@Atlasformen

Posted 1 year ago

“Very helpful and friendly”

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Posted 1 year ago

Hello Suzanne, Thank you for leaving us a positive review. I’m glad to hear that you found our customer service team to be so pleasant to deal with! Best wishes, Aude@Atlasformen

Posted 1 year ago

“the lady I spoke to was very helpful and understanding”

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Posted 1 year ago

Hello Anita, Thank you for kindly taking the time to leave us a positive review. It’s great to know that you were pleased with our service thanks to our advisor’s helpful and patient approach! Best wishes, Aude@Atlasformen

Posted 1 year ago

“No because it felt like it was an automated response to my question There was no response saying that you would look into to where it is in the returns/exchange process and I still haven’t heard anything Not every good Once given a review my enquiry was sorted out quickly”

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Posted 1 year ago

Dear Mrs Salt, Thank you for getting in touch with us regarding your return. We have exchanged your order as requested. We will send you the tracking details, once your parcel is on the way. Apologies for any inconvenience caused. Kind regards,

Posted 1 year ago

“The agent was very helpful but the sound quality was very poor”

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Posted 1 year ago

Hi Francis, Thank you for your positive review. We’re sorry to hear that you encountered an issue with the quality of sound on your recent call with our customer service team! However, it’s great to know that you were otherwise content with our service. Best wishes, Aude@Atlasformen

Posted 1 year ago

“Have received three shirts and a parka from this company and am very pleased with them all.Good value for money.”

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Posted 2 years ago

Dear customer, Thank you very much for your kind comments and for leaving us 5 stars. I’m pleased to hear that you’ve loved the products you’ve received from us. We hope you’ll be back to pick up some more great-value items soon, Aude@Atlasformen

Posted 1 year ago

“Ordered item arrived faulty replaced free of charge did not have to send damaged item back. Only fault is slow delivery but otherwise cannot fault”

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Posted 2 years ago

Dear customer, It’s pleasing to hear that you were happy with the way your issue was dealt with by our customer service team. Please accept our apologies once again for the faulty nature of the item you ordered a while back. We hope to see you visit us again soon, Aude@Atlasformen

Posted 1 year ago

“Delay in delivery to UK, but it is a French company. Sizes may be confusing as garments and invoice details refer to XL on Continent as well as equivalent of L in UK. The garments do come up a little large and customer services did not respond to general enquiry Overall good value for the money products and am a satisfied customer.”

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Posted 2 years ago

“Easy to contact & returns made easy. Reliable service”

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Posted 4 years ago

Atlas For Men is rated 4.0 based on 278 reviews