Atlas For Men Reviews

Name: Atlas For Men
Address: 87, Rue la Bo, Paris
Rating: 4.22

4.2 Rating 409 Reviews

83 %

of reviewers recommend Atlas For Men

Company Reviews

Metrics

Info

4.2

Based on 409 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

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Atlas For Men 5 star review on 31st December 2024

DAVID GARNHAM

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order was incorrect but reaction on advising them was excellent. Good received were good quality and fit as expected.”

Helpful Report

Posted 2 years ago

Dear Customer, We’re sorry again that the goods you initially received from us did not correctly correspond to your order. I’m glad, however, that you were happy with the response of our customer service team and that, in the end, you found our clothing items to be great quality. Thanks for taking the time to leave us a review, Aude@Atlasformen

Posted 2 years ago

“I never know if clothes are going to be too big”

Helpful Report

Posted 2 years ago

Dear Barry Thomasson, Thank you for getting in touch. Sorry to hear that you are unsure of our sizing guide. Our clothes do tend to come up on the generous side. We recommend that you chose the smaller size if you are in between sizes. Kind regards, Aude@Atlasformen

Posted 2 years ago

“Pleased with quality.”

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Posted 2 years ago

Hi Raymond, Thanks for leaving us a positive review. I’m happy to hear that you found your new items to be of great quality! Have a nice day, Aude@Atlasformen

Posted 2 years ago

“I O RDERED THEN CANCELLED BECAUSE I HAD ORDERED THE WRONG SIZE, THE ORDER WAS RE-DONE, THIS WAS SEPTEMBER 5 @ THE TIME OF WRITING I AM STILL AWAITING THE CREDIT FROM MY 1st ORDER”

Helpful Report

Posted 2 years ago

Dear Derek, Thank you for getting in touch. We can confirm that your order refund was processed to the card you made payment with on 09/09/2023. Please do let us know if you are unable to locate this transaction. Apologies for any inconvenience caused. Kind regards, Aude@Atlasformen

Posted 2 years ago

“The only thing I don’t like about Atlas for Men is having to pay 13p per minute. I’m sure that if you put a geographical telephone number people will be a lot happier.”

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Posted 2 years ago

Hi George, Thank you for taking the time to leave us a review. Please be assured that your feedback regarding our phoneline has been taken into account. I’m glad to hear that you were otherwise pleased with our service! Have a nice day, Aude@Atlasformen

Posted 2 years ago

“A few issues but quickly dealt with by Clarice.”

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Posted 2 years ago

Dear Customer, Thanks for leaving us feedback. I’m sorry to hear that you encountered issues with your order, however it’s pleasing to hear that these problems were resolved so efficiently by our agent, Clarice! Kind regards, Aude@Atlasformen

Posted 2 years ago

“Customer service assistant was very helpful Yodel has returned package without any attempt of delivery. Assistant is resending goods straight out.”

Helpful Report

Posted 2 years ago

Hello Elizabeth, Many thanks for your feedback! I’m sorry to hear about the issue you encountered with our partner delivery service, however I’m pleased to hear that our customer service agent was able to assist you with this. I hope you’ll love your new items when they arrive, Aude@Atlasformen

Posted 2 years ago

“Lovely clothes at the right prices.”

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Posted 2 years ago

Hello Ronald, It’s great to hear you like our great value for money clothing. Thanks for choosing to shop with us, Aude@Atlasformen

Posted 2 years ago

“Lady was friendly .kind asked for address.told me what was in stock what was not.said when was ready to be dispatched when in stock.wont be charged until in stock.best customer service so far”

Helpful Report

Posted 2 years ago

Hi Susan, Thank you for your 5* feedback! It’s lovely to hear just how pleased you were with the top-class customer service you received from our team! Kind regards, Aude@Atlasformen

Posted 2 years ago

“I'm still waiting for my parcel wrong address put on it”

Helpful Report

Posted 2 years ago

Dear John, As the address was incorrect the parcel is being held at the local depot for collection. We are sorry for any inconvenience caused. Kind regards, Aude@Atlasformen

Posted 2 years ago

“Good quality clothing, shame that catalogue are no longer available, all in all satisfactory service though.”

Helpful Report

Posted 2 years ago

Dear Alison, Thank you for getting in touch. Further to your request, I am happy to send you the Atlas For Men catalogue. Your catalogue will be delivered to your home address and will arrive in around 3 weeks’ time. In the meantime, you can also find all of our offers on our website: www.atlasformen.co.uk Do not hesitate to contact me if you require any further assistance. We thank you for placing your order, and apologise for any inconvenience caused. Kind regards, Aude@Atlasformen

Posted 2 years ago

“great customer service”

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Posted 2 years ago

Hi John, Thank you for leaving us a positive review! I’m glad to hear that you were pleased with our excellent customer service! All the best, Aude@Atlasformen

Posted 2 years ago

“Coat was not what I expected still waiting for my money back”

Helpful Report

Posted 2 years ago

Dear Barbara, Thank you for contacting us. We are sorry that the item was not to your liking. We do allow up to and including 21 days for returns. If you have not heard from us after this time then please get back in contact with us Kind regards, Aude@Atlasformen

Posted 2 years ago

“Friendly and prompt service. Great value for money. Ian Fearnley”

Helpful Report

Posted 2 years ago

Hello Ian, Many thanks for your positive review. I’m glad to hear that you found our customer service team to be so kind and efficient, and that you were impressed by the excellent value of your items! Have a lovely weekend, Aude@Atlasformen

Posted 2 years ago

“I was very happy with your Repasentive that took my order very easy to place my order and she repeated back to me the items that I ordered so clear and easy to do over the phone better than going online. I await my 1st order from Atlas For Men and hope it's a start for more to come.”

Helpful Report

Posted 2 years ago

Hello Roy, Thank you for your positive review! I’m pleased to hear that you found ordering with us to be such a smooth process thanks our kind and clear customer service adviser. I hope you’ll love your items when they arrive, Aude@Atlasformen

Posted 2 years ago

“Very helpful and friendly”

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Posted 2 years ago

Hello Suzanne, Thank you for leaving us a positive review. I’m glad to hear that you found our customer service team to be so pleasant to deal with! Best wishes, Aude@Atlasformen

Posted 2 years ago

“the lady I spoke to was very helpful and understanding”

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Posted 3 years ago

Hello Anita, Thank you for kindly taking the time to leave us a positive review. It’s great to know that you were pleased with our service thanks to our advisor’s helpful and patient approach! Best wishes, Aude@Atlasformen

Posted 3 years ago

“No because it felt like it was an automated response to my question There was no response saying that you would look into to where it is in the returns/exchange process and I still haven’t heard anything Not every good Once given a review my enquiry was sorted out quickly”

Helpful Report

Posted 3 years ago

Dear Mrs Salt, Thank you for getting in touch with us regarding your return. We have exchanged your order as requested. We will send you the tracking details, once your parcel is on the way. Apologies for any inconvenience caused. Kind regards,

Posted 3 years ago

“The agent was very helpful but the sound quality was very poor”

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Posted 3 years ago

Hi Francis, Thank you for your positive review. We’re sorry to hear that you encountered an issue with the quality of sound on your recent call with our customer service team! However, it’s great to know that you were otherwise content with our service. Best wishes, Aude@Atlasformen

Posted 3 years ago

“Have received three shirts and a parka from this company and am very pleased with them all.Good value for money.”

Helpful Report

Posted 3 years ago

Dear customer, Thank you very much for your kind comments and for leaving us 5 stars. I’m pleased to hear that you’ve loved the products you’ve received from us. We hope you’ll be back to pick up some more great-value items soon, Aude@Atlasformen

Posted 3 years ago

Atlas For Men is rated 4.2 based on 409 reviews