Atterley Reviews

Name: Atterley
Address: Atterley.com Retail,16 Charlotte Square, Edinburgh
Rating: 4.44

4.4 Rating 580 Reviews

88 %

of reviewers recommend Atterley

Company Reviews

Questions

Metrics

4.4

Based on 580 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.4 out of 5

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Email:

support@atterley.com

Location:

Atterley.com Retail,16 Charlotte Square
Edinburgh
EH2 4DF

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good experience. Price was worth it but it would be nice to know duties beforehand.”

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Posted 5 years ago

“Everything was fine with my order. I was surprised how fast the delivery was”

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Posted 5 years ago

Good Afternoon, We really appreciate you taking the time to leave a review. We are happy to hear that you are happy with our quick delivery and product purchased. Thank you once more for your lovely review. We hope to see you again soon. Many thanks, Maarika Atterley Customer Care

Posted 5 years ago

“Really pleased with my shoes, I have ordered several different ones from lots of online stores but finally found exactly what I was looking for at Atterley and at a very good price thank you.”

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Posted 5 years ago

Good Afternoon Diane, I hope you are doing well! Thank you so much for your lovely review. We are so happy to hear you found what you needed with Atterley. We hope to see you again soon. Best wishes, Maarika Atterley Customer Care

Posted 5 years ago

“Products arrived quickly and were well packaged. I didn't like them so returned them which was easy.”

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Posted 5 years ago

Good afternoon Karen, Thank you for taking the time to leave a review! It is great to hear you have enjoyed your Atterley shopping experience. We always aim to ensure our customers have the best experience possible. I hope you will find what you need next time. We look forward to seeing you again soon. Best wishes, Maarika Atterley Customer Care

Posted 5 years ago

“The delivey and mail ansfer took very long but my jacket got arrived bit to late but i’m happy with it”

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Posted 5 years ago

Good Afternoon Leon, We really appreciate you taking the time to leave a review. We are happy to hear that you like your new jacket. I am really sorry for the delay. Feel free to contact us if you have any enquiries and we would happily help you out. We hope to see you again soon. Many thanks, Maarika Atterley Customer Care

Posted 5 years ago

“Easy”

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Posted 5 years ago

Good afternoon Alex, Thank you for leaving a four-star review of your shopping experience with Atterley! We hope to see you again soon. Kindest regards, Savannah Atterley Customer Care

Posted 5 years ago

“Good range, competitive pricing. Delivery by DHL who aren't my preferred courier and in my (limited) experience returns can take a while.”

Helpful Report

Posted 5 years ago

Good morning, Thank you for leaving a review of your shopping experience with Atterley. We really appreciate you doing so. At Atterley HQ we are really pleased to hear that you enjoyed our excellent range of products and our pricing. We hope to see you again soon, and have a fantastic week! Best wishes, Tobias Atterley Customer Care

Posted 5 years ago

“Good and quick customer service”

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Posted 5 years ago

Good morning Stavroula, It is so great to hear from you! Thank you for your comments regarding our attentive customer service. We work really hard on delivering the best possible experience for our customers. Many thanks again for taking the time out of your day to leave a review of Atterley! Kind regards, Kelly Atterley Customer Care

Posted 5 years ago

“I ordered two items and I thought both items are coming together but it wasn’t. I didn’t know until I e-mailed and ask what is going on my order. Without that survice was good!!”

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Posted 5 years ago

“I would have rated v good and it’s not your fault as the delivery was poor supposed to arrive Friday but didn’t driver couldn’t find me then due to bank holiday eventually delivered Thursday !”

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Posted 5 years ago

Good afternoon Tanya, Thank you for taking the time to leave a review! I am really sorry for the delay in receiving your order. It is still nice to hear you still received your item. We always aim to ensure our customers have the best experience possible. Please , feel free to contact us anytime, we would be happy to help you! We look forward to seeing you again soon. Best wishes, Maarika Atterley Customer Care

Posted 5 years ago

“Quick, efficient service.”

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Posted 5 years ago

Good morning, I hope you are well! Thank you for your recent comments regarding your shopping experience with Atterley. We really appreciate you taking the time to write a review! I am so pleased to hear you were impressed with our fast and efficient service. Have a great day! Kind regards, Savannah Atterley Customer Care

Posted 5 years ago

“Valueable products with good price”

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Posted 5 years ago

Good morning Eric, I hope you are well! Thank you for taking the time out of your day to leave a review of your shopping experience with Atterley. We are glad to hear you love our products as much as we do! We hope to see you again soon. Kind regards, India Atterley Customer Care

Posted 5 years ago

“I was happy with the product which is a very good quality. The price was very good as well. It was a delay in the shipping but after I emailed the customer service they followed up and advised when the item had been shipped.”

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Posted 5 years ago

Good morning Elena, Thank you for your kind review - it is always great to hear from happy customers! We are very pleased to hear our customer service aided you in the shipment of your product, and we hope to see you again soon. Thank you for shopping with Atterley and supporting independent boutiques! Best wishes, India Atterley Customer Care

Posted 5 years ago

“free/easy returns from australia would improve what is a very good site”

Helpful Report

Posted 5 years ago

Good Morning Rachel, Thank you for taking the time out of your day to leave us a review. We are thrilled to hear you love our site! We also thank you for your constructive criticism; it really helps us to improve our customer service. We hope to see you again soon. Kind regards, Savannah Atterley Customer Care

Posted 5 years ago

“Everything worked as it should have done. I ordered, it arrived, the Miista boots are lovely.”

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Posted 5 years ago

Good Morning, Thank you for your lovely review! We are so pleased to hear you loved your Miista boots - they are gorgeous. We hope to see you again soon! Kind regards, Kelly Atterley Customer Care

Posted 5 years ago

“Found a top at Atterley cheaper than any other retail site. Fast delivery, though one of the items was the wrong size. Would shop at Atterley again..”

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Posted 5 years ago

Hello, Thank you very much for taking the time out of your day to leave a review of Atterley - we really appreciate it! We also really appreciate your constructive criticism, and we will endeavour to ensure no incorrect sizes are shipped. We look forward to seeing you soon and I hope you enjoy your order! Best wishes, India Atterley Customer Care

Posted 5 years ago

“Very great customer service and returns policy”

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Posted 5 years ago

Good afternoon Edith, It is lovely to hear from you! Thank you for your overall rating. It is so great to see you are impressed with the level of customer service we offer at Atterley, as well as our returns policy. Thanks again! Best wishes, Savannah Atterley Customer Care

Posted 5 years ago

“Love it....access to all my favourite brands and great sales too!”

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Posted 5 years ago

Hello Ruby, Thank you so much for leaving such a great review! We are very pleased to hear you love our selection of brands at Atterley. We work hard to ensure a wide variety of boutiques and brands are available for our customers. We hope to see you again soon. Best wishes, Tobias Atterley Customer Care

Posted 5 years ago

“I had very helpful service after I asked to change the delivery address and the order was despatched quickly. Love my shirt. Would order from Atterley again. Thank you.”

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Posted 5 years ago

Good morning Freya, It is so lovely to hear from you! Thank you very much for taking the time out of your day to leave such a great review. We are thrilled to hear you are impressed with the level of customer service you received with Atterley. Have a lovely day. P.S your shirt is gorgeous! Kindest regards, Kelly Atterley Customer Care

Posted 5 years ago

“Great for finding more unusual items.”

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Posted 5 years ago

Good afternoon, We are so glad to hear you are happy with the service provided - especially the variety of products available on Atterley. Thank you for shopping with Atterley, we hope to see you again soon! Many thanks, Tobias Atterley Customer Care

Posted 5 years ago

Atterley is rated 4.4 based on 580 reviews