Augustine Tours Reviews

4.92 Rating 66 Reviews
100 %
of reviewers recommend Augustine Tours
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About Augustine Tours :

Founded in 2010, Augustine Tours is a Rwanda based and locally- owned tour operator. We focus on creating and promoting tailor-made tours offering authentic and unique travel experiences benefiting visitors and local employment while preserving the cultural heritage, wildlife, and nature.
Our destinations are Burundi, Rwanda, The Democratic Republic of Congo, Uganda, Tanzania, and Kenya.

“Is Augustine Tours a reliable company?” Don’t take our word for it. You can read verified customer reviews of clients who have used our services. And if you need any references, feel free to reach out to us via email and we shall provide them.

“Why do you have anonymous reviewers?”. We value our customers' privacy. Some customers prefer not to have their names linked with reviews published online and we understand that.

“Does Augustine Tours operate its tours?” Yes, all our tours are designed and run by us. We are not an online travel agency.

Safe payment: We are accepting payments by credit cards processed by PayPal or Stripe.

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Phone:

+250 785 062 493

Email:

info@augusinetours.com

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We have just returned from a fabulous trip to Rwanda organized by Augustine Tours. We stayed in beautiful hotels and lodges where the facilities met our expectations. Our tour guide had a wonderful knowledge of local wildlife and culture which was our travel wishes. Our overall experience from the first contact was very satisfying.
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Many thanks for your review. So delighted you have enjoyed your trip to Rwanda. Look forward to seeing again on our new tours.
My husband and I used Augustine Tours in August 2014 for a 12 day private tour throughout Rwanda and Burundi. I wouldn’t hesitate to recommend the company to anyone looking for an awesome overland round trip in those 2 countries.
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Hi Anne, many thanks for reviewing us. Touring Rwanda and Burundi, two sister countries with a lot of similarities​ has been an awesome experience for many tourists considering a trip to East Africa.
Had no tour booked as I landed in Kigali. I met another tourist staying in the same hotel who was departing to DR Congo for Gorillas trekking before continuing to Burundi with Augustine Tours. He recommended me to use the same company which I did by driving to their office to inquire about a gorilla trip. Kelly crafted a quick itinerary at a reasonable price and paying with my credit card was easy and fast. I was picked up the next day for an amazing trip through green hills. The gorilla experience was commendable and I really enjoyed this last minute and lifetime tour. Highly recommend Augustine Tours
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Chris, thanks for having given us an opportunity to assist you. We are all happy that we could meet your last minute tour needs. Look forward to welcoming you to other tourist destinations covered by our company!
We had a wonderful vacation in Rwanda and Burundi.This was our first vacation in Africa, and we were fortunate to have it organized by a local company. The contact was quick, and the price was very fair. Gorilla trekking was on our bucket list, a fantastic experience coupled with a game drive in Akagera National Park where we saw beautiful animals in their native homes. The Burundi drummers in Gishora was above all a unique experience, showcasing an infectious African culture. Thanks, Augustine, for opening our eyes about this beautiful continent. We will surely come back!
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(Kigali) -
Hi Janice, thanks for your review. Glad that you enjoyed your round trip. Gishora drummers is indeed one of the "must do things" for people looking for a trip in Burundi. Look forward to seeing you again on new East African tours.
In February, I took a 7-day trip to Akagera and Nyungwe National Parks with Eugene, a passionate and professional tour guide who took me in a nice 4WD vehicle and clean accommodations I could wish for. The overall experience was amazing. When you book a tour, make sure you get Eugene as your guide!
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(Kigali) -
Thank you for your time to review our services and nice feedback on your Rwanda tour. We really appreciated having you on our trips.
Looking forward to another time with new destinations.
I had a great time with Hypolite who was my guide during my trip to Burundi. He was extremely professional and very helpful throughout my entire trip.
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Many thanks for taking the time to review us. It was a pleasure to organizing your trip in Burundi. Look forward to welcoming you to other destinations.
Recommended by a friend who traveled with Augustine in 2014, I inquired about a 7-day trip for 3 countries though didn't really know this could be possible, thankfully Augustine made it possible. My overall experience was fantastic from Uganda, Rwanda to Burundi. Highly recommend this company!
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(Kigali) -
Thanks for taking the time to share your tour experience.
Glad that you managed to see the best you could within a short amount of time. We have no doubt your trip will inspire other travelers considering a journey to this region. Greetings from Kigali.
Excellent Uganda and Rwanda vacation! The itinerary was carefully thought and well balanced. The itinerary was crafted based on our prior wishes (mainly gorilla trekking) coupled with a Rwanda community visit at Iby’iwacu cultural village, a suggestion from Augustine Tours. Highly recommended site for tourists interested in activities beyond wildlife. Our logistical questions were always answered promptly and thoroughly, including helping us with accommodation and permit reservations at the last minute. Our passionate guide could always go an extra mile to make sure all goes smoothly. In all our 6 days from/to Kigali Airport, we only had a nice service.
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(Kigali) -
Many thanks for reviewing us. We look forward to welcoming you again to East Africa on other trips.
In February, Augustine arranged a 10-day safari to Tanzania and Kenya for us (four people). He was flexible and responsive during our entire communication, for over 3 months. The lodges were clean, and our guide had good driving skills. Our overall experience was satisfactory, and we look forward to their gorilla trekking packages either in Uganda or Rwanda next year. Thanks for showing me East Africa. Greetings from Calgary!!!
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(Kigali) -
Thanks for taking the time to review us. We look forward to assisting you again on your African vacations.
Thanks, Augustine, for the educational tour in Rwanda. 7 days well spent in an amazing country in a company of a knowledgeable operator. Not opposed to pre-packaged itineraries at all, I needed a local company who could design a bespoke itinerary with highlights on local visits and community experience. Augustine was informative and responsive to all my questions as he was working on the itinerary. Some places I loved: Nyungwe NP, Kibuye, Iby’iwacu Village, and Nyamirambo women center. On top of an infectious Rwandan culture, I enjoyed a delicious cuisine. Vielen Dank Augustine
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(Kigali) -
Thanks for having chosen to travel​ with us. We are really happy that you enjoyed your trip.
Eine 9 Tage engenehme Tour in Ruanda und Burundi. Die Kommunikation war schnell und effizient. Ich kann gerne diesen Reiseveranstalter empfehlen. Thorsten, Hamburg 🇩🇪
1 Helpful Report
(Kigali) -
Vielen Dank für die Empfehlung, wir freuen uns damit.
Grüße aus Kigali
6 friends and I have returned from a tour in East Africa. A well tailor-made tour to Uganda was quickly designed and run smoothly in that beautiful country that I recommend anyone to travel to. My experience with gorilla watching in Bwindi NP coupled with a historical tour in Rwanda is something commendable. Greetings from London
1 Helpful Report
(Kigali) -
Thanks for your review.
We are glad to hear that you find your east African tour experience enjoyable and look forward to you​ traveling again with us in the next days.
My wife and I just finished a 14-day tour that took us through Uganda, Rwanda and Burundi. Our main interests were gorilla trekking, game drives and cultural experience. Our guide Eugene was knowledgeable about the places we visited which made us feel safe and our vacation entertaining. I highly recommend Augustine Tours
1 Helpful Report
(Kigali) -
Many thanks for reviewing us.
Your tour experience has obviously left you with so beautiful moments about this region. Again, it was our pleasure to host your family.
Everything was great about Augustine Tours. I started dealing with them by e-mail 4 months before my trip, and they were always clear, kind and informative. Then, the actual experience in Rwanda, Congo DR and Burundi was charming, discrete and professional, just as tour companies should be. When we got to the Rwanda/Burundi border and it was closed, the problem was solved straight away and with no fuzz at all: I ended up spending a comfy night at Rusizi's best hotel, and on the next day my Burundi program was 100% followed. I will definetely use Augustine Tours services again in the near future, when I go back to East Africa, this time with my family.
1 Helpful Report
(Kigali) -
Hi Pedro

Thanks for reviewing us.
We are glad to have had you on our tailor-made tours and we look forward to welcoming your family to East Africa.

Please, stay informed about our new programs and this region through our weekly blog https://augustinetours.com/africa-tour-news-corporate-travel/

Thank you!
How friendly and nice country it is!!! Great trip with my driver Hypolite. He was always kind and helpful. I love Getiga with wonderful atmosphere village. Amazing old school, church and excellent drums show there. Thanks manager Kelly to arrange such a great trip for me.
1 Helpful Report
(Kigali) -
Hi Chang

Thanks for your kind words and reviewing us.
Nice to hear you enjoyed your private tour in Burundi and left with positive impressions and memories( which we love to hear).
All the best!
A very good tour of Burundi with insight into the history and culture. Would certainly recommend this company to others. Valerie. Canada 🇨🇦
1 Helpful Report
(Kigali) -
Hi Valerie

Many thanks for your review.
It was a pleasure to welcome you to Burundi.
Augustine Tours (Augustine and Kelly) were great from my original contact through to the end of a 3 week journey through Rwanda and Burundi. They were responsive to all my requests, recommended interesting things to do in every location I visited and booked some very good hotels to stay in. All in all I can not fault them. I looked at other tour companies and chose Augustine because they came up with the best proposal at the best cost. During the tour Kelly and Augustine were always on hand to advise and sort out any questions. Eugene was fantastic through out the whole 3 weeks with us. We were always safe and happy.
1 Helpful Report
(Kigali) -
Hi Bob
Many thanks for the review. It was a great pleasure to work on your 3 week vacation through Rwanda and Burundi , and above all to make it memorable and satisfying.
I am sure you left with fantastic and positive memories on these 2 countries.
We look forward to welcoming again on our private tour programs.
Can't recommend Augustine Tours highly enough! I provided my wish list for what we wanted to see in Democratic Republic of Congo, Rwanda and Burundi. Kelly fulfilled and surpassed our expectations in every way with a custom tour well within our budget. Wonderful suggestions, awesome guides, and even made it possible for us to get a visa for Burundi at the airport (which is unheard of.... except for Kelly's magic). Hint: Make sure to get your yellow fever shot appointment in time to get your visa in prior to travel. Shots were in short supply and appointments took much longer than anticipated. Highly recommend Augustine Tours! In fact, I'm working with Augustine Tours now on my Ethiopia vacation.
1 Helpful Report
(Kigali) -
Susan:
Many thanks for the review. Glad that you enjoyed your time in the Great Lakes region(Democratic Republic of Congo, Rwanda and Burundi) part of our Africa private tours. Our aim is to always work on tours providing a unique travel experience.
Look forward to welcoming you soon on our Ethiopian tours.
Absolutely incredible company and wonderful people who made my trip enjoyable and lovely. From the communication point to pick up from the hotel my 4 days in Burundi were wonderful. It was my first time and I want to express my sincere gratitude to Augustin and Hipolite who helped to discover their country. Those people are absolutely fantastic and will go extra mile to make you feel better. I am putting my head down and say Thanks a Million for everything. If you are looking wonderful, comfortable and great tour please chose this company and you will never be disappointed.
1 Helpful Report
(Kigali) -
Many thanks for your review. It was a great pleasure working on your Burundi private tour. Hope to welcome you again on other African destinations.
Thoroughly enjoyed my tour with them in Rwanda and Burundi!! I definitely recommend them.
1 Helpful Report
(Kigali) -
Thanks for your nice review. It was a pleasure to take you around Rwanda and Burundi on a private tour.
Augustine Tours is rated 4.92 based on 66 reviews