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Auto Aid Breakdown Reviews

4.7 Rating 5,876 Reviews
96 %
of reviewers recommend Auto Aid Breakdown
4.7
Based on 5,876 reviews
Customer Service
Communication Channels
Telephone
Read Auto Aid Breakdown Reviews
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Phone:

0345 600 6443

Email:

contact@autoaidbreakdown.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Anonymous
Anonymous  // 01/01/2019
I telephoned to renew my policy because having been directed to renew online in the renewal reminder email, when I did go online to your site, a message came up that I COULDN'T renew it online, which was rather annoying. However, your telephone clerk was efficient and gave me a reason why online renewal hadn't been possible - so that part of the experience was good.
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Posted 7 years ago
Reminded me about renewal
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Posted 7 years ago
Accetable, courteous conversation and the goal was achieved with the minimum of fuss.
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Posted 7 years ago
Primiums are Cheap, not had to us it yet!
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Posted 7 years ago
Good, precise information and service.
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Posted 7 years ago
Quick, efficient service.
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Posted 7 years ago
Antonya was helpful and clear in explaining the policy. My only problem has been that I was not able to renew online, despite getting numerous emails and texts. I did speak to someone earlier but she did not know when the system would be up and running again . I presume the days when I could not get through was likely to be weather/staff problems, but there was no option to leave a message
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Posted 7 years ago
Service was prompt price was right staff polite and helpful
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Posted 7 years ago
Well since I took them I have only required their services once so they appear to be preventative. Renewal is typically simple and Dumatoday was very efficient
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Posted 7 years ago
Not used yet
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Posted 7 years ago
i have used twice and have had no problems with quick and courteous service.
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Posted 7 years ago
Haven't used the breakdown service since taking out cover in March 2017
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Posted 7 years ago
it is very reasonable priced and what you get for the price outdoes all other competiters
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Posted 7 years ago
An excellent service at a very competitive price. Unfortunately it is not supported by a system of administration that is customer friendly. Web site does not respond as it should; by refusing to recognise policy number. eMails are sent out but replies do not seem to know of the existence of the original. Personal contact is cold and mechanical.
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Posted 7 years ago
Answered my questions.curtious and pleasant efficient.
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Posted 7 years ago
The service on the phone was clear and concise,very efficient and friendly
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Posted 7 years ago
I have been with auto aid many years now. In all that time I have not had to use the call out assist service so I cannot comment on that side things. However I am pleased that the price for the cover has stayed competitive.
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Posted 7 years ago
This time the booking went very smoothly but previously the server was down. I also struggle to use the website as suggested. The payment page didn't work
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Posted 7 years ago
The price and cover are both good and the setting up procedure with Jessica was hassle free.
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Posted 7 years ago
Does the basics, no nonsense or fuss
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Posted 7 years ago
Auto Aid Breakdown is rated 4.7 based on 5,876 reviews