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AutoDoc Reviews
1.6
Rating
21
Reviews
14
%
of reviewers recommend
AutoDoc
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"I ordered an outdoor motorcycle cover from Autodoc, but it turned out they had used the wrong product image on their website.\r\n\r\nAs a result, I ended up receiving an indoor cover instead of one designed for outdoor use. What followed was an exchange of about a dozen emails to arrange the return, involving a long and tedious return process, along with a whole series of completely useless questions (e.g., \"Please provide the VIN of your motorcycle,\" \"What is the transmission type?\" \"What type of fuel does your motorcycle use?\" \"What is the engine power?\" etc.). And I\u2019m not even mentioning the fact that they insisted it was the correct product...\r\n\r\nTo top it all off, they are now asking me to cover the return shipping costs, even though I would never have ordered this product if they had used the correct photo in the first place.\r\n\r\nI have never experienced such a long and frustrating return process in my life. Avoid at all costs."
Francis
"I ordered an outdoor motorcycle cover from Autodoc, but it turned out they had used the wrong product image on their website.\r\n\r\nAs a result, I ended up receiving an indoor cover instead of one designed for outdoor use. What followed was an exchange of about a dozen emails to arrange the return, involving a long and tedious return process, along with a whole series of completely useless questions (e.g., \"Please provide the VIN of your motorcycle,\" \"What is the transmission type?\" \"What type of fuel does your motorcycle use?\" \"What is the engine power?\" etc.). And I\u2019m not even mentioning the fact that they insisted it was the correct product...\r\n\r\nTo top it all off, they are now asking me to cover the return shipping costs, even though I would never have ordered this product if they had used the correct photo in the first place.\r\n\r\nI have never experienced such a long and frustrating return process in my life. Avoid at all costs."
Francis
"I ordered an outdoor motorcycle cover from Autodoc, but it turned out they had used the wrong product image on their website.\r\n\r\nAs a result, I ended up receiving an indoor cover instead of one designed for outdoor use. What followed was an exchange of about a dozen emails to arrange the return, involving a long and tedious return process, along with a whole series of completely useless questions (e.g., \"Please provide the VIN of your motorcycle,\" \"What is the transmission type?\" \"What type of fuel does your motorcycle use?\" \"What is the engine power?\" etc.). And I\u2019m not even mentioning the fact that they insisted it was the correct product...\r\n\r\nTo top it all off, they are now asking me to cover the return shipping costs, even though I would never have ordered this product if they had used the correct photo in the first place.\r\n\r\nI have never experienced such a long and frustrating return process in my life. Avoid at all costs."
Francis
"Do not use this company they are cheap for a reason sent me wrong wing mirror for my car trying to return it has been a nightmare they said they would send a courier twice i have waited twice they did not show up if you have disabilities they do not care the mirror they did send was cheap and nasty so beware"
Mark Gomes
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01/01/2019
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Anonymous
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“
Poorly listed parts - incorrect even though listed as compatible Poor qualify Refund extremely difficult to get. Need to fill out forms over and over again.
”
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Posted 5 years ago
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