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Auto National Reviews

4.8 Rating 10,618 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,618 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Miss Andrea Maloney
Verified Reviewer
“The lady I spoke to was very helpful in sorting out my problem. The problem does need to be addressed by autonational, I paid for the wrong policy on line and was originally told it would cost £15 to cancel and then pay again for the upgrade. This is ridiculous considering I'd paid por it on line and less than 30 mins prior to my call plus my policy wasn't due to start for two days! Absolutely scandalous! But the nice lady did sort it out, thankfully.”
Helpful Report
Posted 8 years ago
Mr Ian Berry
Verified Reviewer
“I found Nita efficient and pleasant to deal with. I was less happy to learn that my policy documents could not be conveyed by post - an irony considering that I had received no fewer than three lots of renewal forms BY POST. It seems that large organisations cannot get their heads around the fact that a substantial number of citizens do not have email. Incidentally, I wonder why your system is evidently set up for American English?”
Helpful Report
Posted 8 years ago
Mr P J Woodthorpe
Verified Reviewer
“Armani was polite, helpful and obliging”
Helpful Report
Posted 8 years ago
Mr Steven French
Verified Reviewer
“When i used them they were fine”
Helpful Report
Posted 8 years ago
Mrs Sarah Payne
Verified Reviewer
“By emailing me to remind me to renew.”
Helpful Report
Posted 8 years ago
Anonymous
Verified Reviewer
“Reasonable price for services”
Helpful Report
Posted 8 years ago
Miss Claire Matthews
Verified Reviewer
“Simple to renew policy.”
Helpful Report
Posted 8 years ago
Ms Kim Wells
Verified Reviewer
“very quick and efficient”
Helpful Report
Posted 8 years ago
Mr Simon Holt
Verified Reviewer
“Telephone renewal clear and efficient. Please note, online option did not work.”
Helpful Report
Posted 8 years ago
Mrs Rosalind Henderson
Verified Reviewer
“I was dealt with efficiently and quickly.”
Helpful Report
Posted 8 years ago
Anonymous
Verified Reviewer
“Stevie was helpful and courteous explained about key cover which I agreed would be useful to have.”
Helpful Report
Posted 8 years ago
Mr Mark Taylor
Verified Reviewer
“they was good at handling my call when I phoned them would recommend to other people Thank you .”
Helpful Report
Posted 8 years ago
Ms Dawn Mary Tomlin
Verified Reviewer
“I was helped with my change of car.”
Helpful Report
Posted 8 years ago
Anonymous
Verified Reviewer
“Efficient service - thank you”
Helpful Report
Posted 8 years ago
Mrs Fatima Bharmal
Verified Reviewer
“GOOD SERVICE AND PRICE”
Helpful Report
Posted 8 years ago
Terence Dolby
Verified Reviewer
“The service advisor dealt with my renewal efficiently after my attempt to renew online failed to connect with the payment provider.”
Helpful Report
Posted 8 years ago
Anonymous
Verified Reviewer
“Answered phone quickly”
Helpful Report
Posted 8 years ago
Anonymous
Verified Reviewer
“prompt and clear telephone conversation. and quick to reply with e-mails. many thanks.”
Helpful Report
Posted 8 years ago
Mrs Janet Richardson
Verified Reviewer
“Price competitive”
Helpful Report
Posted 8 years ago
Mr K Heap
Verified Reviewer
“feel secure knowing have hopefully no worries if I break down!! hopefully I wont !!”
Helpful Report
Posted 8 years ago
Auto National is rated 4.8 based on 10,618 reviews
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