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Auto National Reviews

4.8 Rating 10,618 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,618 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Mr Robert O
Verified Buyer
“simple to change address and renew at the same time”
Helpful Report
Posted 8 years ago
Mr Steve Mcdonald
Verified Buyer
“Good pricing”
Helpful Report
Posted 8 years ago
Mr John Goodall
Verified Buyer
“after foregetting to renew my policy last year I was able to reinstate it for the next 12 months without any problem”
Helpful Report
Posted 8 years ago
Mr Robert Haynes
Verified Buyer
“quick to answer phone”
Helpful Report
Posted 8 years ago
Mr Graham Scott
Verified Buyer
“I telephoned to renew my policy as I wasn't able to do it online. I was able to update you with my new email address and found out that you have key cover, something that I currently have with my car insurance.”
Helpful Report
Posted 8 years ago
Mr Roger Mogg
Verified Buyer
“Polite phone advisor, although unable to address my problem about not being able to renew online. Online Document number field is pre-populated with "AUT" and cannot be changed. Since last year my document number does not start with "AUT", so your online renewal does not work for me. Operator told me I would, "have to ask somebody else that question" when I asked him to feed my observation back to someone who might be able to correct the website problem!”
Helpful Report
Posted 8 years ago
Mrs Rita Cromar
Verified Buyer
“low premium.”
Helpful Report
Posted 8 years ago
Mr Andrew Courtman
Verified Buyer
“Relatively easy to renew”
Helpful Report
Posted 8 years ago
Mrs K Stewart
Verified Buyer
“Melisa was very helpful & explained things clearly about the keycover policy. It was good to be given time and not feel rushed into making a decision. Thanks for your help.”
Helpful Report
Posted 8 years ago
Mrs Anne-marie Roberts
Verified Buyer
“It is a good price for a good policy”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“They carried out my request with friendly efficiency and offered good value for money.”
Helpful Report
Posted 8 years ago
Mr Christopher Seaton
Verified Buyer
“Good value. Quick and efficient customer servicec”
Helpful Report
Posted 8 years ago
Miss Carol Crosbie
Verified Buyer
“As yetyetI can't coment on your service due to not needing to use it to date . I spoke to Elsie today , she was very polite and helpful .”
Helpful Report
Posted 8 years ago
Mrs K Waymouth
Verified Buyer
“Bargain price, good uk based call centre.”
Helpful Report
Posted 8 years ago
Mrs Melanie Fox
Verified Buyer
“On a recovery we required in 2016 the recovery vehicle was able to get to us in 30 minutes on a very dark evening on a dangerous main road.”
Helpful Report
Posted 8 years ago
Mr John Alway
Verified Buyer
“I had forgotten to renew my policy. My mistake ,but after 14 years with Auto National I was disappointed to be charged extra john alway”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Pleasant renewal service. Thank you.”
Helpful Report
Posted 8 years ago
Other Thomas
Verified Buyer
“When we have need help you were there”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Easy to renew and informative about additional offers”
Helpful Report
Posted 8 years ago
Mrs Brenda Crowley
Verified Buyer
“Easy to contact polite”
Helpful Report
Posted 8 years ago
Auto National is rated 4.8 based on 10,618 reviews
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