Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.35

4.4 Rating 2,098 Reviews

83 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,098 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 27th June 2025

287

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“spot on service.Thanks.”

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Posted 7 months ago

“Delivered by express over the christmas new year period in three business days!”

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Posted 7 months ago

“As always, the parts I need at a great price and hassle free ordering and shipping...great work!!”

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Posted 7 months ago

“Easy to shop on the website , easy to navigate .”

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Posted 7 months ago

“I was very impressed with this website. Many times when buying parts on line your left with a lingering doubt as to if the part really fits your car. I was buying brake pads for my old Jaguar, and it was great to have a simple checking app, within the site, to make sure it was correct for my model. Certainly makes one confident in purchasing from them.”

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Posted 7 months ago

“Goods were well priced and arrived promptly”

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Posted 7 months ago

“great phone manner and knoledge”

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Posted 7 months ago

“Best price and great service! I will be a loyal customer for life!”

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Posted 7 months ago

“Was a bit of a hiccup with what was sent and a quick email and everything got sorted by the crew at the dispatch area. Very happy with the quality and finish of the items. Looking forward to the install now.”

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Posted 7 months ago

“Fabulous product, service was impeccable, delivery was within 4 days awesome service”

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Posted 7 months ago

“Great price and fast delivery, very happy!”

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Posted 7 months ago

“What I was after,quick delivery at this time of year.”

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Posted 7 months ago

“Easy to navigate website and received items as described online. Competitive pricing. Items delivered in good order.Will shop again.”

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Posted 7 months ago

“Very happy, thank you.”

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Posted 7 months ago

“Quality products at competitive prices”

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Posted 7 months ago

“Description of goods was accurate and delivery was prompt.”

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Posted 7 months ago

“Fast friendly service”

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Posted 7 months ago

“First time ordering with Automotive Superstore and the customer service was 10/10. Jumped into the live chat and got onto someone straight away and they helped me super fast, really impressed! Can’t wait to get my head unit 😍”

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Posted 7 months ago

“Great service, answered all my questions quickly and provided excellent advice. Highly recommend.”

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Posted 7 months ago

“The part I was looking for was well priced. Online ordering process easy. Order not yet processed but that is to be expected over the Christmas period. Thank you.”

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Posted 7 months ago

Automotive Superstore is rated 4.4 based on 2,098 reviews