Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.35

4.4 Rating 2,105 Reviews

83 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,105 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 27th June 2025

287

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Many thanks go to Tony, whose help, was invaluable to me. He did his best to give me your best price for my purchase… I’m not happy with the ‘false advertising’ that I saw on the social media FaceBook that stated 25% off. It would appear that the 25% reduction is on the wholesale price NOT the retail price. Or the before tax price… Ray S.”

Automotive Superstore 5 star review on 27th November 2023

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Posted 1 year ago

“Great range of products at competitive pricing. Prompt acknowledgment and despatch of my order. Customer service was courteous and helpful.”

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Posted 1 year ago

“very quick to reply and were able to answer my questions”

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Posted 1 year ago

“Fantastic service! Extremely easy to find parts and complete transaction. Great recommendation of additional items. Followed up with great communication and super fast delivery! Very impressed!!”

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Posted 1 year ago

“Purchased head unit and got great online support from Frazer to provide required components. Item in the post very quickly. Excellent service. Thank you.”

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Posted 1 year ago

“Easy to find the products and prices very competitive.”

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Posted 1 year ago

“Always find what I need and at a good price”

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Posted 1 year ago

“Thank you, as well as being much cheaper than other automotive stores. Your communication and quick delivery time is impeccable 👌. Thankyou and will buy from you again. David”

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Posted 1 year ago

“Great and awesome website, really helpful regarding the notes for buying specific parts for my car. Well done team!”

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Posted 1 year ago

“very helpful great product knowledge pleasant manner”

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Posted 1 year ago

“The person that I contacted gave a quik and accurate response”

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Posted 1 year ago

“Excellent experience. Easy to order on line and able to collect virtually straight away.”

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Posted 1 year ago

“I rang customer service and spoke to Arron because I ordered BR8HS spark plugs by mistake. I actually need B8HS-10 spark plugs. He was very helpful and was going to change my order and send me a copy of the correct order. I have not received a copy of the revised order but I am hoping I get the correct goods.”

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Posted 1 year ago

“Great website…easy to id parts required and verify they are correct for car”

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Posted 1 year ago

“Easy to order and incredibly quick delivery”

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Posted 1 year ago

“Seemed to take a while to get here, but they are in good order and look like quality parts.”

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Posted 1 year ago

“Great price and a Great web interface. So easy to choose pickup. Luv'ed the experience.”

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Posted 1 year ago

“Online order was easy to do and contact was prompt, click & collect worked very well. Then the bricks & mortar shop is well stocked and nice staff.”

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Posted 1 year ago

“Great user friendly website heaps of great items to choose from , looking forward to receiving my hail cover , thank you , 😊”

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Posted 1 year ago

“good price and quick delivery”

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Posted 1 year ago

Automotive Superstore is rated 4.4 based on 2,105 reviews