Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.35

4.4 Rating 2,086 Reviews

83 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,086 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 27th June 2025

287

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Always have the parts that I need, well priced and quick to dispatch.”

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Posted 1 month ago

“Shop around for parts online all the time always come back to automotive superstore Well priced parts and postage”

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Posted 1 month ago

“I needed the part for my head unit and you provided! I paid express shipping so I should get it after king birthday on Tuesday and my head unit in i30 is looking great!!!”

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Posted 1 month ago

“As I had done my research prior to placing my order it was a breeze. Time will tell about the delivery process and when it arrives.”

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Posted 1 month ago

“great value, very professional and prompt service”

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Posted 1 month ago

“My product is a quality product. It was well packed. The price was reasonable. Delivery time was good.”

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Posted 1 month ago

“Great service”

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Posted 1 month ago

“Needed a part. Found it here. Navigating through to the right part was pretty straightforward. Delivery was prompt and the price was competitive.”

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Posted 1 month ago

“Excellent ,service”

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Posted 1 month ago

“Very impressed with ease of ordering and especially like the confirmation feature of correct part for my vehicle”

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Posted 1 month ago

“Staff were very helpful in resolving a online purchase problem and enabling me to buy the products I needed.”

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Posted 1 month ago

“Product range and information good, selection easy and ordering process straight forward though delivery cost option a little more costly than others. Great so far.”

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Posted 1 month ago

“Very helpful, polite and a pleasure to speak to regarding combining two orders onto one shipment and adjusting fee charged accordingly as per AUSTRALIA POST schedule of charges!!!”

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Posted 1 month ago

“Great Service & Fast Postage Thank you”

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Posted 1 month ago

“Their prices are unbeatable. Their service can't be faulted, answering every email and every question.”

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Posted 2 months ago

“Fast delivery, easy to order online. Product is as described.”

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Posted 2 months ago

“Good product and and delivery”

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Posted 2 months ago

“About one hour after placing an online order and paying for it via PayPal I discovered I had the exact same item sitting forgotten in my shed. I immediately rang Automotive Superstore and explained the situation to them and asked if I could cancel the order. They said "no worries leave it with us" . A couple of hours Iater I checked my bank account and the payment had been refunded and the order was canceled. Full marks to AUTOMOTIVE SUPERSTORE ( and PayPal )”

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Posted 2 months ago

“Great prices and range. Fast delivery”

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Posted 2 months ago

“Exactly as ordered delivered as promised.”

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Posted 2 months ago

Automotive Superstore is rated 4.4 based on 2,086 reviews