Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.35

4.4 Rating 2,106 Reviews

83 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,106 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 27th June 2025

287

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Was so good the best products 110% I will buy again and again and recommend them for other people to buy from”

Helpful Report

Posted 2 years ago

Hi Jack, Thanks for the feedback. Happy to help anytime in the future!

Posted 2 years ago

“Thanks, Great help from the time I placed the order to receiving it 3 days later Thankyou”

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Posted 2 years ago

Hi John, Happy to hear it arrived very quickly for you! Happy to help in the future if you need anything!

Posted 2 years ago

“Good cross referencing of part numbers, reliable email confirmation of orders and good integration of tracking numbers.”

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Posted 2 years ago

Hi, Thanks for the feedback. Glad all has gone smoothly!

Posted 2 years ago

“Purchased head light globes for my 2 cars. Sam was very helpful and made sure I got the correct items. Excellent service from Sam.”

Helpful Report

Posted 2 years ago

Hi Dennis, Thanks for the feedback on our team. Happy to help anytime!

Posted 2 years ago

“This Automotive Superstore customer support is very meticulous. Also, they were advised on my question about the audio unit and what do I need accessories to install the audio unit and they kindly replied, I strongly recommend Automotive Superstore to other people.”

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Posted 2 years ago

Hi Charles, Thanks for the feedback. Glad we could help get you the correct audio unit for you. Happy to help anytime in the future!

Posted 2 years ago

“Easy to order and item came super fast. Highly recommend Automotive Superstore!”

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Posted 2 years ago

Hi Matt, Thanks for the feedback. Happy to help in the future if you need anything!

Posted 2 years ago

“easy online ordering. picked up quickly. air filter runs well.”

Helpful Report

Posted 2 years ago

Hi Doug, Thanks for the feedback. Great to hear the product is working! Happy to help in the future if you need anything!

Posted 2 years ago

“Great deals Quick delivery very happy”

Helpful Report

Posted 2 years ago

Hi Allan, Thanks for the feedback. Happy to help in the future!

Posted 2 years ago

“easy purchase and delivery”

Helpful Report

Posted 2 years ago

Thanks for the company feedback Robert!

Posted 2 years ago

“Thanks for all your help it was great service”

Automotive Superstore 5 star review on 17th September 2022

Helpful Report

Posted 2 years ago

Hi Tony, Thanks for the feedback. Happy to help!

Posted 2 years ago

“Excellent service from live chat, store staff as well!”

Helpful Report

Posted 2 years ago

Hi Shuchun, Thanks for the feedback!

Posted 2 years ago

“Easy and quick and no problems with purchase. Fast delivery, great service. Cheers Paul”

Helpful Report

Posted 2 years ago

Hi Paul, Thanks for the feedback. Happy to hear all has gone smoothly for you!

Posted 2 years ago

“Great prices, great service will use again.”

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Posted 2 years ago

Thanks for the feedback Nenad!

Posted 2 years ago

“Good prices, available products and speedy delivery. Couldn’t really ask for more.”

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Posted 2 years ago

Hi Adrian, Thanks for the feedback. Glad it all went smoothly for you!

Posted 2 years ago

“Albert at ASS was very helpful when assisting me to pruchase a new radio for my car. Many emails backwards and forwards with guidance and assistance with what associated parts I would need.”

Helpful Report

Posted 2 years ago

Hi Scott, Thanks for the feedback on our team. Glad we could help!

Posted 2 years ago

“So far real good , don’t expect any problems”

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Posted 2 years ago

Hi Bram, Thanks for the feedback! If there is any issue please reach out and we can get it resolved for you!

Posted 2 years ago

“Delivered on time and as ordered”

Helpful Report

Posted 2 years ago

Thanks for the feedback Scott!

Posted 2 years ago

“quality parts at a quality price”

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Posted 2 years ago

Hi Steven, Thanks for the feedback. Happy to help anytime!

Posted 2 years ago

“Great to deal with you guys”

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Posted 2 years ago

Hi Rob, Thanks for the feedback. Hope we can help again in the future!

Posted 2 years ago

“Excellent service and great quality”

Helpful Report

Posted 2 years ago

Hi Jeff, Thanks for the feedback!

Posted 2 years ago

Automotive Superstore is rated 4.4 based on 2,106 reviews