Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.35

4.4 Rating 2,104 Reviews

83 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,104 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 27th June 2025

287

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I usually buy my automotive spare parts from this business but when completing order, I first confirmed that I could acquire part cheaper elsewhere due to current special. I contact store and spoke to Cameron who arranged to match that price. Fantastic service so I will continue to make Automotive Superstore my first place for car parts.”

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Posted 1 year ago

“Great efficiency and product choice.”

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Posted 1 year ago

“I initially ordered two Big Red driving lights but only one arrived but after contacting the support team the issue was soon rectified and I received the other one in a couple of days. Very happy with this company and the product.”

Automotive Superstore 5 star review on 11th July 2024

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Posted 1 year ago

“Great service. Receive service item/parts in record time frame. Ordered at noon and received delivery within 24 hours. Big wow 👌 and thank you again for the 'express' delivery.”

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Posted 1 year ago

“Rapid shipment and great quality product. Kept informed on progress with purchase.”

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Posted 1 year ago

“Great prices during sales and good delivery time!”

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Posted 1 year ago

“Only the second order from this company so far very happy with website navigation, product range and pricing.”

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Posted 1 year ago

“Great response times, parts arrived well packed.”

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Posted 1 year ago

“Great products and excellent prices”

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Posted 1 year ago

“Quick delivery thanks”

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Posted 1 year ago

“All products that I've bought from the automotive superstore have been extremely well priced with a superb fitment and quality parts. It's my go to store for value and quality in regard to auto parts.”

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Posted 1 year ago

“Great service with great prices. Automotive Superstore is my go to place for all things automotive.”

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Posted 1 year ago

“Great prices & service. Easy to use website & quick delivery”

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Posted 1 year ago

“First time use called and staff were very helpful , online was a bit nervous but with more use should be fine as long as the parts I recieve are the right ones (which I think they will be ) will definetly use again soon keep up the good work . Thanks”

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Posted 1 year ago

“website was easy to find the product I needed, price was fair & the product I bought was very good”

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Posted 1 year ago

“Happy with step and rear bar”

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Posted 1 year ago

“One word to describe there service PERFECT.”

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Posted 1 year ago

“Great selection,service and knowledge”

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Posted 1 year ago

“Best price for my item I found in Australia. Easily navigated site with good prompts throughout the buying process.”

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Posted 1 year ago

“Nice product, Thanks. AAA+++”

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Posted 1 year ago

Automotive Superstore is rated 4.4 based on 2,104 reviews