Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.35

4.4 Rating 2,103 Reviews

83 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,103 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 27th June 2025

287

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Easy to order parts Correct part supplied good backup”

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Posted 8 months ago

“Easy site navigation, good product to vehicle match.”

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Posted 8 months ago

“Happy with purchace.”

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Posted 8 months ago

“Very happy with the service!!”

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Posted 8 months ago

“Great support from your team, prices are competitive but tech support was what sold me to purchase from you”

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Posted 8 months ago

“Kevin’s expertise in auto parts and customer support is truly exceptional. His extensive knowledge and ability to provide detailed, accurate information set him apart as a standout professional in the Australian automotive industry. Kevin consistently demonstrates unwavering dedication to both his company and the customers he serves, delivering service that is nothing short of exemplary. His professionalism and outstanding conduct make him an invaluable representative of his organization and a potential asset to any company fortunate enough to have him on their team. As a resident of Perth, WA, I thoroughly enjoy my experiences with Automotive Superstore. The professionalism of their staff, coupled with their exceptional customer care and after-sales support, ensures a consistently positive experience. This level of service is a testament to the company's commitment to excellence. Impeccable customer service”

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Posted 8 months ago

“Easy to order arrived on time definitely recommend”

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Posted 8 months ago

“Thanks team, great pricing, easy to identify parts for my Audi, Euro cars can soemtimes be a challenge. Packaged well and good communication as well. I'll be back !”

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Posted 8 months ago

“Good variety of merchandise well organised. Easy to find what you want. Helpul reviews published.”

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Posted 8 months ago

“Very quick delivery of products.”

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Posted 8 months ago

“Great site with plenty of product to choose from. Loved how I got a choice at checkout to use different freight companies.”

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Posted 8 months ago

“Good feedback, regular updates”

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Posted 8 months ago

“Very happy awesome seller fast postage recommended part supplier”

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Posted 8 months ago

“Great to deal with.”

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Posted 8 months ago

“Arrived quick and genuine product. Will order again was far more competitive than other auto parts stores for oil pressure sensors”

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Posted 8 months ago

“Website easy to navigate, easy to make transactions, good response.”

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Posted 8 months ago

“ordered oil filter it arrived in excellent condition thanks Geoff”

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Posted 8 months ago

“Great experience shopping at Automotive superstore online. Products are top quality and competitively priced, shipping is fast and cheaper than the tolls and gas to get there. 10/10 I keep coming back.”

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Posted 8 months ago

“Ordered 2 weeks ago and they didn’t even post it yet. First time I contacted them, they said it will be posted same day. A week later they promissed someone will contact me same day and resolve issue, didn’t happen… Will never buy from them again.”

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Posted 8 months ago

“Will buy from you guys again. Delivery was quick, packaged well and cheap prices”

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Posted 8 months ago

Automotive Superstore is rated 4.4 based on 2,103 reviews