Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.35

4.4 Rating 2,086 Reviews

83 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,086 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Write Your review

Tell us how Automotive Superstore made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Automotive Superstore 5 star review on 27th June 2025

287

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great Service”

Helpful Report

Posted 2 months ago

“Parts arrived in a timely fashion, well packaged & undamaged. Never had an issue with anything I have purchased from AS.”

Helpful Report

Posted 2 months ago

“I cannot really say to much about the dashmat yet,but going by the picture of it looks good,and the Automotive superstore has a lot of auto parts l may in the future be looking at.”

Helpful Report

Posted 2 months ago

“Very easy store to order through, everything came fast and perfect! Thankyouuu will definitely order again!!”

Helpful Report

Posted 2 months ago

“Very happy with the items”

Helpful Report

Posted 2 months ago

“Quick delivery, well packed and item as described”

Helpful Report

Posted 2 months ago

“Ordered spark plugs and an ignition coil. Shiping was reasonably fast, prices were great and parts were exactly as required”

Helpful Report

Posted 2 months ago

“Have Made multiple orders, all arrived quick and undamaged,”

Helpful Report

Posted 2 months ago

“I find texting one of your staff members very helpful. When I contacted you by phone, it was very easy to place my order, payment was easy as well and I received my invoice and all numbers. I'm just waiting to hear back from use with the conformation you have received my order for use to send my order and my tracking number for Australia post otherwise great I will in time will definitely ordering again thankyou kind regards Allen”

Helpful Report

Posted 2 months ago

“The online website is very easy to use and the prices are fantastic. Hardly use anyone for my spares.”

Helpful Report

Posted 2 months ago

“Parcel received with no damage and on time”

Helpful Report

Posted 2 months ago

“Very good website, lots of parts and other stuff for our pride and joy. Prices are very competitive, which is great.”

Helpful Report

Posted 2 months ago

“Used to have a bit of a problem with their online ordering system but now that seems to be working really well . Mainly when you paid by PayPal.. At the moment it’s really easy to order & pickup from the store. Well done!”

Helpful Report

Posted 2 months ago

“It was quite simple to order the parts I needed. I also liked the compatibility function to check that the parts were suitable.”

Helpful Report

Posted 2 months ago

“Always good prices and when I asked what extra parts I would need to install my head unit I received a thorough list by email within 24hrs which was a great help. One of the parts was not available at the time but i reieved an email from you when it came in which I didn't expect. Thanks guys!”

Helpful Report

Posted 2 months ago

“First time using you.. happy how easy”

Helpful Report

Posted 3 months ago

“Very professional conduct, quick product dispatch.”

Helpful Report

Posted 3 months ago

“With a large selection of everything automotive at very competitive pricing and fantastic delivery times, I'm a very satisfied customer. The few times that there has been an issue the problem was rectified swiftly by one of the companies exceptional customer service representatives. Recommended to friends and family who also share the same opinion.”

Helpful Report

Posted 3 months ago

“Great service, prompt delivery & great price. Thanks to Nic who answered our questions diligently.”

Helpful Report

Posted 3 months ago

“Efficient service.”

Helpful Report

Posted 3 months ago

Automotive Superstore is rated 4.4 based on 2,086 reviews