Auxillis Reviews

Name: Auxillis
Rating: 4.38

4.4 Rating 704 Reviews

85 %

of reviewers recommend Auxillis

Company Reviews

Questions

Metrics

4.4

Based on 704 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Write Your review

Tell us how Auxillis made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Auxillis 1 star review on 13th February 2023

Aukse Zalpyte

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nightmare from start to finish. Told me had a car for us in few hours,we contacted them for them to say the person who told us MADE A MISTAKE. Had to borrow a car as was going away. The hire car was meant to turn up the day after we returned but was there 2 days before and left parked across 2 parking bays!!! And in permit parking only. Luckily we has a neighbour who told us and kindly put a permit on it to park till we returned. Was a stressfull before our holiday as well as on the last day trying sort out so we would not get a parking fine”

Helpful Report

Posted 2 years ago

“The Car was a new reg and clean and arrived on time”

Helpful Report

Posted 2 years ago

“The car was delivered on time, it was easy to extend the hire period by a phone call and when we had finished a simple call got the car collected having left the key in a safe place.”

Helpful Report

Posted 2 years ago

“Super service”

Helpful Report

Posted 2 years ago

“Awfull service, told me my car would be with within a few hours. Waited nothing contacted them only to be told it was a mistake, have to wait 2 more days. Car was delivered whilst I was not home keys left and the car was parked through two parking bays which were not mine to use, luckily my neighbours were ok with this”

Helpful Report

Posted 2 years ago

“Amazing great service”

Helpful Report

Posted 2 years ago

“Promt delivery and collection and communication”

Helpful Report

Posted 2 years ago

“Very good and very efficient. The staff helpful, polite and friendly.”

Helpful Report

Posted 2 years ago

“They charged me £60 admin fee ... Because I did 80 mph in 70 mph due a child needing toilet . They don't tell you that ticket was issued and charged me £60 without asking because they have your credit card details . No admin is £60 . So I find them robbers do not use !”

Helpful Report

Posted 2 years ago

“Very good service.”

Helpful Report

Posted 2 years ago

“lovely car arrived on time. nice to drive was collected on time by friendly staff”

Helpful Report

Posted 2 years ago

“Excellent customer service, helped me through the whole process taking the stress out of what could have been a problematic time.”

Helpful Report

Posted 2 years ago

“Fantastic customer service so helpful from start to finish thank you”

Helpful Report

Posted 2 years ago

“Friendly staff and good service”

Helpful Report

Posted 2 years ago

“Great communication and customer service from day one. Would recommend.”

Helpful Report

Posted 2 years ago

“no problems”

Helpful Report

Posted 2 years ago

“Car was delivered next day after I had a shunt in my own car,nice and clean ,a new Vauxhall corsa good wee car to get me around and pick up was smooth the delivery guys were very nice ,what you would expect from a hire car .”

Helpful Report

Posted 2 years ago

“Car was arranged a week ago for Wednesday (tomorrow). It was due to be delivered to me. I heard nothing so on Tuesday afternoon (just now) I phoned them. I was told that there was now no availability and I could not have car until Thursday. No notice was given and no contact made to me by them. I asked to speak to a manager but "no one was available". Someone "should contact me within 72 hours". I am due to fly out of the country and now have no way to get a car in time to take me and colleagues to the airport. (will have to pay for expensive taxis) Appalling company with no thought or concern for customers and does not honour bookings”

Helpful Report

Posted 2 years ago

“Everything was dealt with quickly and efficiently absolutely no stress to myself in the slightest. Excellent service”

Helpful Report

Posted 2 years ago

“Good service and agents efficient with queries”

Helpful Report

Posted 2 years ago

Auxillis is rated 4.4 based on 704 reviews