“I received the watch I ordered and when I went to open the watch up it broke. Had fo take it to a local shop to get repaired because it was a wedding gift for my husband. Tried to reach out when received two weeks ago with no response.”
“I bought one as a gift for my son in honor of his college graduation. I was very impressed with the quality and my son was thrilled. It is such a unique and beautiful timepiece.”
“Love the product but if you wish it to be a surprise gift do not use this company as they continue to send you thank you emails. My husband and I share a computer. Totally ruined my surprise even though I had my watch engraved.”
“This is the third watch I’ve bought from Avantwood for my boyfriend. He loves them and tells everyone that I get them from here. Quality is perfection.”
“This was the second watch I have purchased for my husband. He is currently deployed and he absolutely loved it! What a fabulous watch he loves the weight and details of it! Thank you so much for making such a beautiful item.”
“The watches I got for my daughter and new son in law are just perfect. They were shipped out so fast I thought no way you did the engraving… but, you did! Highly recommend!”
“My husband has been wanting a good quality watch for sometime. When i came across your watches i thought perfect. He works with his hands a lot so it had to be something sturdy. I ordered the gun metal watch. As soon as he opened the box i knew he loved it. Hes had it just over a week and i dont think hes taken it off yet. Very satisfied with the quality and look of the watch, so much so i cant wait to order myself one.”
“I bought this for my husband for our 10th anniversary. I loved the option of personalization on the back. He loves all kinds of watches and I have given him many, this one did not disappoint. It's beautiful.”
“I already wrote a lengthy review and asked to be called 469-766-0395.
The person who finally helped me was excellent. Your company scores a NEGATIVE 10 on customer service, communication, consideration, manners, integrity and respect for others.
I tried email- you failed
I tried live chat you failed”
“My husband loved the watch and the engraving that I had done. I think the price is fair for the quality of watch and I like that it is different than the other watches he has.”
“Love the watch, it'sbeautiful and has been great for the past 1 1/2 years. aApiece broke and I need it fixed. Ihave tried live chat and emails and have not beenable to arrange for repair in two days. There is NO customer service number. I am not asking for warranty coverage, just to arrange a repair. Terrible customer service, actually there is no customer service.
Jan F”
“I recently purchased a EXPLORER S - GUN METAL (44MM) from Avant Wood. I couldn't have been any more pleased with my purchase. The watch is gorgeous and I get comments on it everywhere I go. The quality and workmanship are exquisite. As soon as my "rainy day fund" gets back in shape, I'll probably be ordering another! I received my watch on time and in perfect condition. And I really like the wooden box the watch was shipped in. Very classy.
Thank you Avant Wood!
Keith”
