“I purchased the anthracite door for my self-build studio in my garden. Measurements were all put into the website builder. The door arrived on time delivered by two chaps who were extremely helpful and funny! All fitted perfectly! Absolutely delighted. Highly recommended.”
Dear James,
Thank you for taking the time to share your feedback. We are truly sorry to hear that you were disappointed with the quality of our product. Your experience is important to us, and we would appreciate any specific details about what went wrong so we can address it and improve. How can we make this right for you?
Warm regards,
Team AWM Glass Limited
“I ordered a replacement garage door and window and the price and service was really good. I also had the opportunity to order the fixing kit for each which was comprehensive”
“Easy to order online. Did not send 1 item but was rectified straight away and delivery was excellent,not fitted the french doors yet but looks good quality. Will buy from you again”
“I saved a fortune using AWM glass directly , rather than through a window company . I would highly recommend them . The driver was punctual and polite , no problem at all 10/10”
“AWM travel a long way to bring me my door. Unfortunately they had to come back twice to deliver it because the glass had not been loaded onto the van, instead someone else’s glass had come to me and my glass had gone somewhere else not remotely close to me. They sorted it out but due to this schoolboy error unfortunately my door was delayed as I had to wait an additional week for delivery. Not great when you want to get a building secured and kept dry before it rains. Anyway the door also arrived damage and the company would not take the damage door back and deliver a new one when they came back with the glass. Didn’t find the lady I spoke with on the phone that helpful either so basically I kept the door.”
“Poor quality cheap french doors, the bottom locking plate should be part of the door threshold not a little plate that sits on top and constantly gets stuck on the bottom of the door, the door has been adjusted to its maximum height on the hinges but still catches, cheap design and cheap door although it wasn't actually cheap”
Dear Andrew,
Thank you for your feedback. We're sorry to hear that you're facing issues with the design and functionality of your French doors. We take customer concerns seriously and would like the opportunity to address them. Please contact us directly so we can assist you further and work towards a resolution.
Warm regards,
Team AWM Glass Limited
“Amazing company. Easy to use website. Very reasonable whilst being quality products. Delivery was a breeze. Will be using again
Best company I have found for supply only windows and doors by far”
“Doors arrived on time, delivered by a first class delivery man. Doors look great although not installed yet. Very good value for money, would definitely purchase from AWM Windows again.”
“Quite a simple process gave the measurements the door arrived and was perfect fit. Installation was just as easy took my husband and his father no more than an hour to fit. Would highly recommend.”
