“Great company, great customer service, answered all my questions so that I could place my made to measure order.
One of the panes of glass was broken during delivery, and they notified me befoire it even arrived and ordered a replacement without me having to ask, which then got delivered super fast”
“Impressed with the quality of the product at a very competitive price . From the point of order to delivery, the company offered a professional service. I would recommend and use AWM again”
“Hi, very happy with the quality of windows and door I’ve ordered so far. Originally they couldn’t deliver to my address but rather than just cancel the order I was contacted and we were able to resolve the issue. Great service, easy to use website and easy to design bespoke window sizes. Always kept up to date with progress. Installation is easy and they even come with sticky labels on the glass that actually peel of easily. A huge plus.
Cheers
Cameron
Cameron Smith Landscaping Ltd”
“Good pricing. Delivery service could be better in respect of available days etc especially since you are paying so much for delivery. Had issues with broken glass before transit and the product was dispatched partially and customer not informed prior to delivery. That was very disappointing and storing such large doors and glass for over a week without being able to fit them was not good, the delivery should have been put on hold considering the broken glass happened before transit.”
“I spoke to someone at AWM before I purchased from them just to make sure I had everything I wanted and I was setting it out correctly and the gentleman was extremely helpful.
I purchased a non standard sized, fully glazed uVPC single door, I made some upgrades to it and it was delivered on time with no issues.”
“The doors were excellent and the process of choosing my door via the website was easy.
The delivery driver was very helpful. My only concern was that he arrived on his own. The doors were heavy. More, I believe than one person could manage. I therefore helped to offload.”
“It is several months since we installed a uPVC framed door on the side of our garage, We had a poor wooden one which opened outward to block the path.
Now we have a smart uPVC door which opens inwards! Than you for your advice, courtesy, on-time delivery etc which enabled our DIY/joiner person to install it efficiently”
“Not recommened, I was disappointed after contacting the customer care team to let them know one of the window sash beads was damaged and was told that it had to be our fault insisting that we damaged it ourselves and on top of that they had the cheek to ask for us to pay for delivery, after replying back insisting that we should not have to pay for delivery for something that wasn't our fault we then never heard from them ever again. You would think after spending 2.4k's worth that they would just send out a new bead. Only reason for 3 stars instead of 2 is because of the great communication with payment over the phone and the fast delivery.”
