AX Paris Reviews

1.2 Rating 322 Reviews

3 %

of reviewers recommend AX Paris

1.2

Based on 322 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Customer Service

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About AX Paris:

AX Paris is a fun, fashionable, affordable women

Visit Website

Phone:

0161 835 1419

Email:

Sales@axparis.co.uk

Location:

Unit 3, Trafalgar Business Park, Broughton Lane
Manchester
M8 9TZ

How do I contact AX Paris?

Helpful Report

(1 month ago)

You can contact AX Paris by Telephone, Email and Live Chat.

Helpful Report

(1 month ago)

23.53%

Industry Average

“ Ordered a dress that took 7 days to arrive, leaving almost no time within their 16-day return window. Tried to exchange for a different size but was refused, even after offering to reorder straight away. Rigid policy, poor customer service, and no flexibility—even for first-time buyers with genuine reasons. Now paying for alterations myself. Would not recommend shopping here. ”

- Anonymous

“ Very Poor Customer Service Purchased an item which was worn once and it started to fray, advised their customer services who basically accused me of tampering with the item before i had even returned it. ”

- lesley henderson

“ Awful company. I returned items but now told I pressed the gift card option on their returns page. I did not. Nothing fitted correctly at one item. Had to pay to return others and now I’m stuck with a £200 credit note (not even received that) and customer service sticking to their ‘policy’. I would not have checked the gift card box as I don’t want to order ANYTHING again from these people. Order number: 2345185 ”

- Abbi Lewis

AX Paris Reviews

Customer Service - Bad