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AX Paris Reviews

1.2 Rating 317 Reviews
3 %
of reviewers recommend AX Paris
1.2
Based on 317 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 68%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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About AX Paris:

AX Paris is a fun, fashionable, affordable women’s brand, best known for its New Look, House of Fraser and Debenhams concessions. Axparis.co.uk provides great looks and sizzling celebrity style fashion brands with a wide range of affordable casual and eveningwear to suit every occasion. From body-cons, bodysuits shift and smock dresses to winter woolies and faux fur customers can get a bargain starting from just £15.

Visit Website

Phone:

0161 835 1419

Email:

Sales@axparis.co.uk

Location:

Unit 3, Trafalgar Business Park, Broughton Lane
Manchester
M8 9TZ

How do I contact AX Paris?
(2 weeks ago)
You can contact AX Paris by Telephone, Email and Live Chat.
(2 weeks ago)
9.09%
Industry Average
Awful company. I returned items but now told I pressed the gift card option on their returns page. I did not. Nothing fitted correctly at one item. Had to pay to return others and now I’m stuck with a £200 credit note (not even received that) and customer service sticking to their ‘policy’. I would not have checked the gift card box as I don’t want to order ANYTHING again from these people. Order number: 2345185
- Abbi Lewis
Terrible customer service, after returning some items I mistakenly ticked the wrong box & selected the gift card option. Customer service have refused to refund to the original payment method despite 3 emails requesting. Don't use them there are better retailers forever womens fashion such as pretty little thing.
- Pam Salt
Have asked multiple times to speak to someone else and the customer service person has been exceptionally rude.
- Anonymous