AX Paris Reviews

1.2 Rating 286 Reviews

3 %

of reviewers recommend AX Paris

1.2

Based on 286 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Delivery

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About AX Paris:

AX Paris is a fun, fashionable, affordable women’s brand, best known for its New Look, House of Fraser and Debenhams concessions. Axparis.co.uk provides great looks and sizzling celebrity style fashion brands with a wide range of affordable casual and eveningwear to suit every occasion. From body-cons, bodysuits shift and smock dresses to winter woolies and faux fur customers can get a bargain starting from just £15.

Visit Website

Phone:

0161 835 1419

Email:

Sales@axparis.co.uk

Location:

Unit 3, Trafalgar Business Park, Broughton Lane
Manchester
M8 9TZ

How does AX Paris deliver?

Helpful Report

(4 weeks ago)

AX Paris delivers items by Postal Service and Courier.

Helpful Report

(4 weeks ago)

45.24%

Industry Average

“ Ordered 2 dresses for a wedding which started delivery in 5 working days but they arrived on the 6th day so was too late for the wedding. I returned both dresses in 1 small parcel and was charged for each item so it cost me £12 to return!!! Disgraceful!! And why charge per item and not per parcel?? ”

- Anonymous

“ I ordered a dress for a wedding and it was too big. Trying to return this they want to charge £5.95 after paying £3.95 for delivery that’s cost me £10 just to try on a dress. Ive never had to pay delivery and return fee on anything I’ve preferred before. Even if you arrange your own return they still charge you £2.50 for the privilege of returning. Avoid avoid avoid this company at all costs. ”

- Anonymous

“ Absolutely appalling..... I ordered a dress 10 days ago on next day delivery and there is no sign of it... no email on updates ... Trying to get hold of customer services is like trying to get hold of the king. 😀... seriously thou avoid this company at all costs. ”

- Jackie Clement

AX Paris Reviews

Delivery - Slow