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Babe Hair Extensions Reviews

3.7 Rating 128 Reviews
61 %
of reviewers recommend Babe Hair Extensions
3.7
Based on 128 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
Communication Channels
Live Chat, Email
Read Babe Hair Extensions Reviews
I used to love these extensions. Have used them and them only for 7 years but the gram and thickness is not good. I used to use 3 1/2-4 packs for a full head and now I need 6. Even on the 22” ones which are supposed to be more grams. So thin and so not worth the money any more. I brought many people to this company and now I can longer recommend or spend this money to use on myself. It’s just not longer worth it and it makes me so sad.
Helpful Report
Very disappointed with the quality of the clip on hair extensions. I called right away to try to return or exchange but couldnt help. Said no returns or exchange because I had open the package. Hello that’s how I found out it was horrible, they look very cheap will NOT RECOMMEND!! Customer service was also disappointing
Helpful Report
Dear Ede,Thank you so much for taking the time to provide your feedback on your experience with Babe Hair Extensions. We truly appreciate customers like you who share their thoughts and help us improve our products and services. We are sincerely sorry to hear about the disappointment you faced regarding the quality of our clip-on hair extensions. We understand how frustrating it can be to receive a product that doesn't meet your expectations. We apologize for any inconvenience caused when you called to try to return or exchange the extensions, and were informed about our policy. Regarding the issue of opening the package, we understand that it was necessary for you to assess the quality, and we apologize for any confusion or misunderstanding caused by our stance on returns or exchanges. We take your feedback seriously and will strive to provide clearer instructions and support in such situations in the future. Furthermore, we deeply regret that you found our customer service disappointing. We pride ourselves on delivering excellent service, and your feedback alerts us to areas where we need to improve. We are actively reviewing our customer service procedures to ensure that your concerns are addressed promptly and professionally. Warm regards, Babe Hair Extensions
I paid overnight sipping & never received my order. It’s been a week!
Helpful Report
Dear Cindy,Thank you so much for taking the time to provide us with your feedback on your experience with Babe Hair Extensions. We truly appreciate your efforts in letting us know what happened. Firstly, we apologize for the inconvenience caused by not receiving your order, even after paying for overnight shipping. We understand how frustrating this must be for you, especially considering that it has already been a week since you placed your order. Customer satisfaction is our top priority, and we take all feedback seriously. We would like to make things right for you, Cindy. Could you kindly let us know the order details and any other relevant information, so that we can investigate the matter further and rectify this issue? We value your business and want to ensure that you have a positive experience with Babe Hair Extensions. Thank you once again for bringing this matter to our attention, Cindy. We look forward to resolving this issue promptly and providing you with the exceptional service you deserve. Best regards, Babe Hair Extensions
To be honest I have always loved this company, but the last couple of transactions and returns have been a nightmare. I currently have a return that I still don’t know if it’s been received and it’s over $500 that I will likely lose if it doesn’t surface. Very unhappy, and the customer service on the issue hasn’t helped.
Helpful Report
Dear Victoria,Thank you so much for taking the time to share your feedback about your recent experience with Babe Hair Extensions. We truly appreciate your loyalty to our company and we are sorry to hear that your last few transactions and returns have been a nightmare. We apologize for any inconvenience you have faced in regards to the return you mentioned. We understand that not knowing if your return has been received can be incredibly frustrating, especially given the significant amount involved. We want to assure you that we take this matter seriously and we are committed to resolving it as quickly as possible. In order to address this issue and make things better for you, we would like to ask for your assistance.Please call 888-840-2223 and allow us to look into this situation deeper. This will enable us to investigate the matter thoroughly and ensure a swift resolution. Once again, we sincerely apologize for the trouble you have faced, and we are grateful for your honest feedback. Your support means a lot to us. Thank you once again for sharing your concerns. Warm regards, Tami
Babe Hair Extensions is rated 3.7 based on 128 reviews