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Anonymous  // 01/01/2019
I decided to share with you our experience, as I felt this company didn’t play fair. I contacted Baby Art UK on messenger to book a photo session (Bump2Baby) as I couldn’t get through by phone. They called me and took my details. They told me what the package offers and that any extras will be charged and that a book with their prices will be sent by post, but they didn’t say anything about the actual price prior booking. After paying for the package and the fee they charge, I have received a few days later the book and the prices they have, are huge. I felt that they tricked me as not anyone affords to pay £75 on one photo only and I consider is fair for them to actually inform you about this prior booking. To get ONLY 5 photos on a USB is £395. I have contacted them for a refund that obviously they refused to do. They said I can get what the package offers(that means 2 photos only) and is no need for me to buy anything else.
I am asking now what is the point of a photo session of 1 hour for a Bump Shoot and a 3-4 hours Newborn shoot to get only one picture free. Why put your newborn baby through all of that for just one photo?
Hope this will help you and you won’t feel tricked by them as I did.
Posted 4 months ago is rated 1.00 based on 1 reviews