“We visited the York branch for our baby photo shoot and it didn't exceeded my expectations at all. My friend referred babay art studios as she had an amazing experience in Manchester.She had 6 or 7 stations already set up when she arrived including outfits. When we get there there was nothing set up and no clothes been provided. I only took one outfit. So bit fed up I was really looking forward to see my baby in different outfit with different backgrounds. We didn't see the pictures yet but I'm sure we won't be purchasing any of your packages. It's a shame really as we wanted to have the same experience that my friend had in Manchester.”
“Where to begin. As others have said the hidden costs are absolutely extreme however myself and my partner did purchase a package as we felt positive following the newborn shoot. Once they had our money though all care was lost, both the 6 month and cake smash shoots were absolutely awful. We felt completely rushed, Heni spent most of the time shouting "hey" at our baby to get their attention which in turn actually just made them cry. He would huff and roll his eyes because our BABY wouldn't keep completely still. He made us feel terrible because our little one wouldn't smile for the camera. The two latter shoots are supposed to last an hour each but we were in and out within half an hour both times. Our 1 year old wanted to walk around the studio which seemed to be against what Heni would allow. I don't understand how you can expect a 1 year old to sit completely still and follow instructions for a shoot. He barely even spoke to our baby other than "HEY HEY HEY".
To sum up don't waste your money, while our newborn pictures were lovely the rest were rushed and disappointing as Heni would not take the time to allow our little one to come around to the different surroundings.”