Back on Track USA Reviews

Name: Back on Track USA
Address: 350 Circle of Progress Dr, , Pottstown, 350 Circle of Progress Dr, , Pottstown, Pennsylvania
Rating: 4.70

4.7 Rating 932 Reviews

91 %

of reviewers recommend Back on Track USA

4.7

Based on 932 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

About Back on Track USA:

By combining modern textile technology and traditional Chinese medicine, which is supported by scientific studies, Back on Track creates therapeutic products that help horses, dogs, and people achieve a more active and comfortable life.

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Back on Track USA 4 star review on 18th September 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good value for your money with a riding cap that will actually protect you.”

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Posted 3 years ago

“The product I ordered was too large for my horse. In requesting an exchange Back On Track quickly refunded my purchase price (+shipping) so I was able to order the correct size. Great service and great products.”

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Posted 4 years ago

“Thank you for the timely arrival of my order. Everything is perfect.”

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Posted 4 years ago

“I have been waiting for the new lines of jackets to be released for probably 2 years now. I liked the old version but I did not like how you had to scrunch it up if they had to go #2. The new style is fantastic and amazing looking. Purchasing was super easy and it came really quickly.”

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Posted 3 years ago

“Easy for returns, great shipping speed, fast response to questions”

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Posted 3 years ago

“best brace/sleeve on the market i can wear all day and they stay in place and give me the additional support i need thanks for making them again”

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Posted 3 years ago

“I love these pant Was a hairdresser for 59 years and wore them for many of those years as they kept my legs from swelling as much and hurting as much I am now retired but keep ordering them to wear because they are so comfortable and I still need that same support!!!! They do run very generous in size!! Love these so much!!!!!”

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Posted 4 years ago

“Love what you as a brand are giving to the horse community. The products I bought have been amazing the fit is great as well as I see a difference in the comfort of my horse. Even though I had to return items I accidentally bought to many of the return process was flawless and hassle free! I couldn?t be happier with your products and I can?t wait for my next purchase! Thank you so much for quality, friendly, and healing products!”

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Posted 3 years ago

“First of all, the ladies cotton long johns are fabulous. One of the four I?ve ordered had a material problem and Back on Track?s customer service resolved the issue instantly. Would give six stars if available.”

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Posted 3 years ago

“Already a fan of BOT products- I got notification the product I wanted to order was back in stock and quickly placed my order. My burgundy mesh sheet was delivered about a week earlier than expected!”

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Posted 3 years ago

“I love all of the Back on Track products that I?ve purchased. They ease the pain where they are supposed to. I swear by them and highly recommend Back on Track for people.”

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Posted 3 years ago

“Love all the Back on Track products! Amazing quality and so beneficial for my horses!”

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Posted 3 years ago

“Five stars for making my purchase experience so easy. My daughter ordered the therapy gloves for me as a gift and they were way too large for my hands. After contacting Back On Track, I was given a credit, I used the sizing chart, and reordered. My new gloves were delivered in a few days and fit perfectly. I was very satisfied with the service and ease through the process. Looking forward to using this very nice gloves.”

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Posted 4 years ago

“Excellent product with quick delivery!”

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Posted 4 years ago

“Love my knee brace. I have an older one that was ready to be replaced.”

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Posted 4 years ago

“Quck and professional response to the questions I had before my purchase, quick and smooth delivery.”

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Posted 3 years ago

“Morgan has been great to work with, very helpful!”

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Posted 4 years ago

“Wonderful customer service to help me get a knee brace that fits. They make it right!!!”

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Posted 3 years ago

“The customer Success team were fantastic to deal with. I had made an error on my order and they were able to rectify everything very quickly. Thank you so much!!”

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Posted 3 years ago

“I absolutely stand by everything back on track!! I especially love the rain sheet and the new sienna sheet!!! Make my pssm2 mares symptoms much more manageable!!!”

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Posted 4 years ago

Back on Track USA is rated 4.7 based on 932 reviews