Back on Track USA Reviews

Name: Back on Track USA
Address: 350 Circle of Progress Dr, , Pottstown, 350 Circle of Progress Dr, , Pottstown, Pennsylvania
Rating: 4.70

4.7 Rating 932 Reviews

91 %

of reviewers recommend Back on Track USA

4.7

Based on 932 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

About Back on Track USA:

By combining modern textile technology and traditional Chinese medicine, which is supported by scientific studies, Back on Track creates therapeutic products that help horses, dogs, and people achieve a more active and comfortable life.

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Back on Track USA 5 star review on 14th January 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great quality and the fabric keeps me moving with a sore hip. Love Back on Track~”

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Posted 1 day ago

“wearing these gloves at night, helps my arthritic hands immensely!”

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Posted 2 days ago

“My go to Breeches… none feel better than these My go to bed for my dog My go to saddle pads My favorite place to shop”

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Posted 4 days ago

Hi Connie, Thank you for being a loyal customer! We're thrilled that we are your go to for products for yourself, your dog and your horse! And that we are your favorite place to shop! Michele S. Customer Service & Sales Support info@backontrackusa.com https://backontrackusa.com

Posted 3 days ago

“Love the Back on Track full seat breeches. Sorry that it appears they are on clearance”

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Posted 4 days ago

“I was introduced to equine BOT 18 yrs ago from my vet who donated items for a raffle . I rode endurance and after purchasing my own sheet & 1/2 sheet for my Arab to use post workouts I was impressed. Now I use the human ankle & Knee products on myself.”

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Posted 1 week ago

Hi Jo, Thank you for being a long-time customer of Back on Track. We're happy that not only has your horse benefited from our products, but you have as well! Thank you for sharing! Michele S. Customer Service & Sales Support info@backontrackusa.com https://backontrackusa.com

Posted 6 days ago

“I've always loved your products. And have been looking for a rain sheet for my dog then protects his neck also. I bought one size larger and it fits him beautifully. Goes on and comes off easily. I do wish there was more reflective on it, so I could see him easier when we're out in the early mornings ( he has free run of the farm) But overall I really like it so far Thank you for another great product”

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Posted 2 weeks ago

“I love all my BOT items I purchased. I wish the halters were made to be break away but other than that everything else is awesome and my horse agrees”

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Posted 2 weeks ago

Hi Lindsey, Thank you for your feedback. We're thrilled that you love the products you purchased! Fyi-we are getting some breakaway halter in and they should be available early to middle of November. Please check the website in November to see if they have been added. Thank you. Michele S. Customer Service & Sales Support info@backontrackusa.com https://backontrackusa.com

Posted 2 weeks ago

“Easy ordering, fast shipping, good quality support products that work!”

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Posted 2 weeks ago

“I recently purchased a Back on Track saddle pad, and I absolutely love it! I’ve purchased several products from Back on Track over the years, and I’ve always been very happy with the quality. It’s definitely one of my favorite brands!”

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Posted 3 weeks ago

Hi Megumi, Thank you for your feedback. We are thrilled that we are one of your favorite brands! And thank you as well for being a loyal customer over the years, we truly appreciate it! Michele S. Customer Service & Sales Support info@backontrackusa.com https://backontrackusa.com

Posted 2 weeks ago

“Very happy with dressage tendon boots”

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Posted 3 weeks ago

“First order but pleased with product and delivery time.”

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Posted 4 weeks ago

“Shipping was very fast and communication about shipping was good.”

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Posted 1 month ago

“I have used back on track before, and the br ES HAE REALLY HELPED ME THANK YOU”

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Posted 1 month ago

Hi Elizabeth, We're happy to hear that our products have really helped you! Thank you for your review! Michele S. Customer Service & Sales Support info@backontrackusa.com https://backontrackusa.com

Posted 1 month ago

“Love the products and fantastic customer service!”

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Posted 1 month ago

Hi Jennifer, Thank you for your kind words! We truly appreciate your feedback! Michele S. Customer Service & Sales Support info@backontrackusa.com https://backontrackusa.com

Posted 1 month ago

“Love my new back brace.”

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Posted 1 month ago

“Great product! Amazing to work with! Highly recommend!”

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Posted 1 month ago

“Back on Track USA has a wonderful customer service department. They're very responsive to your questions and respond quickly. I love all my Back on Track human and equine products.”

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Posted 1 month ago

Hi Karen, Thank you for your kind words, we truly appreciate it! We're thrilled that you love our products! Thank you for being a loyal customer! Michele S. Customer Service & Sales Support info@backontrackusa.com https://backontrackusa.com

Posted 1 month ago

“My gloves were too big and Back on Track were very prompt in replying to my email and providing a resoltion to the problem I will use them again”

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Posted 1 month ago

Hi Renee, Thank you for sharing your experience. We happy that we were able to resolve your issue promptly. Michele S. Customer Service & Sales Support info@backontrackusa.com https://backontrackusa.com

Posted 1 month ago

“My dogs and I love these Back On Cool coats. We use them when we bike and they will help us next weekend at a dog show that is going to be very hot. We will be glad we have them! Thanks, Back On Track!!🐾”

Back on Track USA 5 star review on 8th August 2026

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Posted 1 month ago

Hi Patricia, Thank you for sharing the picture of your cute dog in the Cool on Track Cooling Coat! It's great to hear that both you and your dogs love the coat. And that the coats will be helping keep your dogs cool at the dog show! Michele S. Customer Service & Sales Support info@backontrackusa.com https://backontrackusa.com

Posted 1 month ago

“Outstanding customer service!”

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Posted 1 month ago

Back on Track USA is rated 4.7 based on 932 reviews