Back On Track USA Reviews

Name: Back On Track USA
Address: 350 Circle of Progress Dr, Pottstown, Pennsylvania
Rating: 4.71

4.7 Rating 590 Reviews

92 %

of reviewers recommend Back On Track USA

4.7

Based on 590 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Back On Track USA:

By combining modern textile technology and traditional Chinese medicine, which is supported by scientific studies, Back on Track creates therapeutic products that help horses, dogs, and people achieve a more active and comfortable life.

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Back On Track USA 5 star review on 18th June 2024

Anonymous

Anonymous // 01/01/2019

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“Love my Back on Track mesh sheet so bought the Back on Track quick wraps. They keep the pony's legs tight and helped get rid of his scratches”

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Posted 9 months ago

Thank you Amy - your horse looks well-outfitted. Beautiful!

Posted 9 months ago

“Honestly I am amazed on the differences I noticed after just one use! I could feel the difference especially in the legs it warmed them up just like it says it does! And took the swelling considerably down! 100/10 recommend I have since bought the whole set and will be buying more soon!!!”

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Posted 2 days ago

“Back on Track products are great. Have been using them for years, started when we still had horses. Back on Track rocks?”

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Posted 2 days ago

“I love the products. I have them for my horses, dogs and myself.”

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Posted 3 days ago

“I ordered the Dixie Dog Hock brace for my dog. Finding the correct size was very straightforward and ordering was easy also. I received my order on time and I have had no difficulties with it.”

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Posted 4 days ago

“I used the elbow sleeve and the wrist support to help with some swelling in my arm and hand and they worked wonderfully to reduce the swelling. All of your products I’ve used, for both people and horses have been five stars. Thank you.”

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Posted 6 days ago

Hi Barbara, Thank you for your wonderful feedback. We are so happy to hear how our products have helped not only you but your animals as well! Best, Carly R.

Posted 4 days ago

“I bought my first set of your brushing boots two years ago at PADD, near Rambouillet. I have used them daily training my horse and this is my replacement set.”

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Posted 6 days ago

“As always very good quality. The fit is great”

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Posted 1 week ago

“Love the Back on Track Product but sometimes have don't get the products in Canada and have to use my sons address, place to order stuff...”

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Posted 1 week ago

“Back on Track customer service is amazing! They respond to you right away and get you what you need as well as keep you informed.”

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Posted 1 week ago

Hi Jessica, Thank you for your wonderful feedback. We hope you have a wonderful Holiday season :) Carly R.

Posted 1 week ago

“I ordered knee brace for my dog & it was wrong size. I was able to order the right size without returning the original one. They told me to donate it & gave me a store credit for the new one. Their customer service was exceptional & fast. I needed the brace right away because my dog has a knee problem & they called me immediately & super nice on the phone. I appreciate everything & highly recommend Back On Track! Thank you very much!”

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Posted 2 weeks ago

“FedEx made me a bit nuts, but we love the product. Praying the boots will help our dsld mare.”

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Posted 2 weeks ago

“Great warmup blanket - this is my second one. I use it all fall, winter and spring before and after riding. It definitely helps my horse’s back warm up prior to being ridden and helps her cool down slowly after exercise.”

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Posted 2 weeks ago

“I've used Back on Track before and it helped my dog recover of hind leg injury. So it's his front leg time. He walks alot better with this wrap. I tried another brand on Amazon. He made him limped more. I know Back on Track reduces inflammation that's the main reason I bought the product.”

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Posted 2 weeks ago

“All the products sold are of the highest quality and out perform any other products similar on the market today. Your customer service and return policy is very user friendly.”

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Posted 2 weeks ago

“I like the new style of back band ok (but I should have ordered the small size). It’s a bit tall for my frame but it works. I, however, really liked the older model with the two side pieces that snugged it in to my back. And more supportive. But, I misplaced that one, darn, and substituted this one. I live all is my Back On Track items and have had a few for many years with no loss of effectiveness. Thank you!”

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Posted 2 weeks ago

“These leggings are so incredibly comfortable! I got them a size bigger so I could wear them towards the end of my pregnancy to keep my lower back and legs feeling good all while staying comfy!”

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Posted 2 weeks ago

“Love this product - but more importantly, my dog loves this product! Seems to bring comfort and allows her to rest and relax completely. Well done, Back on Track USA!”

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Posted 2 weeks ago

“I have been trying to e-mail and call customer service to return my leggings please send me a return code to my E-mail address. they are to long . The knee brace is wonderful !”

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Posted 2 weeks ago

“Excellent customer service at Equine Affair in MA and excellent products!!”

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Posted 2 weeks ago

“Wanted to order the women’s v neck short sleeve in black but has been on back order for months. Finally had to settle for a gift card! Not happy couldn’t get the product to wrap”

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Posted 2 weeks ago

We are so sorry when we have disappointed anyone with items out of stock. We work diligently to ensure our items are available at all times in all colors and sizes. Unfortunately, sometimes we fail in our effort to anticipate demand. We appreciate you purchasing a gift card; they do make a great alternative as we are always coming out with new products for your gift recipient to peruse on our site.

Posted 2 weeks ago

Back On Track USA is rated 4.7 based on 590 reviews