Back on Track USA Reviews

Name: Back on Track USA
Address: 350 Circle of Progress Dr, , Pottstown, 350 Circle of Progress Dr, , Pottstown, Pennsylvania
Rating: 4.70

4.7 Rating 931 Reviews

91 %

of reviewers recommend Back on Track USA

4.7

Based on 931 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

About Back on Track USA:

By combining modern textile technology and traditional Chinese medicine, which is supported by scientific studies, Back on Track creates therapeutic products that help horses, dogs, and people achieve a more active and comfortable life.

Visit Website

Back on Track USA 4 star review on 18th September 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The new version is much improved. A better fit and just a little heavier. Love the Olive color.”

Helpful Report

Posted 5 months ago

“This is a wonderful product. I've used one before several years ago when my knee first went out. The braces eventually lose their stretch and I've thrown them away. I haven't needed one in several years, but my knee has been bothering me again. I put it on immediately when it arrived and experienced immediate relief. I followed directions, and jmy knee has been perfect. This product works!”

Helpful Report

Posted 5 months ago

“Love my gloves & leggings. They really do calm my pain.”

Helpful Report

Posted 5 months ago

“I absolutely LOVE ALL of the items I have bought from Back on Track!!! I have chronic neck pain and I swear the high neck shirts ease the pain! I wear one everyday for work on my computer!”

Helpful Report

Posted 5 months ago

“Love all of my product! They work so well for my guy!”

Helpful Report

Posted 5 months ago

“This back on track code replaced my original one from over 10 years ago. The quality is excellent, and some of the modifications are an excellent improvement, the longer sides and Velcro attachments for the midsection buckle. Keep the coat and plates much better the collar, however, is too much of a cowl. And it is uncomfortable for my dog. I modified it by cutting it under the chin and sewing back the two sides like a dress collar. That also makes it easier to get the coat on and off.”

Helpful Report

Posted 5 months ago

“Love all my back on track. It’s great for muscle recovery before and after a competition or when needed for an injury recovery. I recommend to all my friends.”

Back on Track USA 5 star review on 8th April 2026

Helpful Report

Posted 5 months ago

Hi Michele, We're thrilled to hear that you love our products and it looks like your horse does too! Thank you for recommending them to your friends; we truly appreciate it! Michele S. Customer Service & Sales Support info@backontrackusa.com https://backontrackusa.com

Posted 5 months ago

“Wonderful products. I do not ride without them. For my horse, it helps him move easier. For myself... game changer. I sit on a half sheet, I use the neck and lower back ones. Love this technology. Ty”

Back on Track USA 5 star review on 6th April 2026

Helpful Report

Posted 5 months ago

Hi Jackie, Wow! Your horse looks so relaxed in the Equine Head Cap! We thrilled that our products have helped both you and your horse! Thank you for sharing! Michele S. Customer Service & Sales Support info@backontrackusa.com https://backontrackusa.com

Posted 5 months ago

“I have enjoyed a variety of BOT products for us, our horses and dog. I've been a customer for five years after my horse suffered a shoulder injury.”

Helpful Report

Posted 5 months ago

Hi Robin, Thank you for being a loyal customer over the years! We're happy you've enjoyed our products! Michele S. Customer Service & Sales Support info@backontrackusa.com https://backontrackusa.com

Posted 5 months ago

“Been using BOT products for horses & humans for years with good results.”

Helpful Report

Posted 5 months ago

Hi Michelle, We're thrilled that you've experienced good results with our products. Thank you for being a loyal customer over the years, we truly appreciate it! Michele S. Customer Service & Sales Support info@backontrackusa.com https://backontrackusa.com

Posted 5 months ago

“This coat has been a game changer for my senior girl. She had a bad flare up of a neck injury and it was the worst flare up in years. After a few days of wearing the coat she was back to her normal self. She loves her coat and I can tell it makes her feel comfortable and less restless. It’s also great for my younger dog post trail run!”

Helpful Report

Posted 5 months ago

“Ordering was very easy - great explanation of the sizing of coats, so I was confident I had the size I needed. A. very good shopping experience.”

Helpful Report

Posted 5 months ago

“My first purchase was via a vendor at a dog agility trial. I then made purchases via that vendor's page on the Back on Track website. The best customer service I've encountered in a long time. There was a small issue with my shipped order and they resolved the issue beyond my expectations. Not to mention this is my first time using the product line and have been using now for 3 month and seeing great results. I will be a loyal customer as long as the service and products maintain this high level quality that I have experienced so far.”

Helpful Report

Posted 5 months ago

Hi, Thank you so much for sharing the experience you had with both our reseller and our company. We're happy to hear that your initial purchase was positive not only with the products, but with the customer service as well. It's also wonderful to know you're seeing great results from using the products. We will continue working hard to keep your loyalty by providing high-quality products and great customer service. Thank you again for taking the time to share your feedback, we truly appreciate it! Michele S. Customer Service & Sales Support info@backontrackusa.com https://backontrackusa.com

Posted 5 months ago

“All their products are great.”

Helpful Report

Posted 5 months ago

“I have used many products and have felt the benefits with each of them.”

Helpful Report

Posted 5 months ago

Hi Susan, We're thrilled to hear that with each of the BoT products that you've used, you have felt the benefits! Thank you for sharing. Michele S. Customer Service & Sales Support info@backontrackusa.com https://backontrackusa.com

Posted 5 months ago

“I pulled/strained muscle in my back that had me in a lot of pain. I ordered two different back on track back braces. Happy with both. Very well made and got me up and running again on the farm.”

Helpful Report

Posted 5 months ago

Hi Amanda, We're happy to hear that the Air Back Braces (High and Low) have helped get you up and running again! Thank you for sharing! Michele S. Customer Service & Sales Support info@backontrackusa.com https://backontrackusa.com

Posted 5 months ago

“We love the product! It makes such a difference for our dogs arthritis!”

Helpful Report

Posted 5 months ago

“Love All BOT items! My new brushing boots are lightweight, protective, and do not cause my horse legs to get hot!”

Helpful Report

Posted 5 months ago

Hi Robyn, Thank you for being a loyal customer! We're thrilled that you love all our products and the 3D Mesh Boots are no exception! Michele S. Customer Service & Sales Support info@backontrackusa.com https://backontrackusa.com

Posted 5 months ago

“I am very satisfied with the products”

Helpful Report

Posted 5 months ago

“Easy, fast shipping. Great sale prices! I've bought many products over the last 5 years and all are excellent quality.”

Helpful Report

Posted 6 months ago

Back on Track USA is rated 4.7 based on 931 reviews