“My husband was thrilled with his cake and enjoyed every piece!
The cake was delivered 2 days early and his name was missing. This is NOT a negative review, just saying.
My husband was so happy with the texture and taste of the cake.
So a very big thankyou to all involved in producing his cake. You made his 75th Birthday that bit extra special”
Thank you for your kind feedback, Margaret. We’re so glad your husband loved the texture and taste and that the cake helped make his 75th birthday extra special. We’re sorry the name was missing and it arrived a bit early; we appreciate you letting us know. We’ll pass this to the team to help us improve for next time. Could you please contact us at sales@bakerdays.com so we can check your order?
We’d love to bake for you again soon!
“The cake was slightly damaged when it arrived, it had slid off the base and the side had a minor dent, the packaging was the same.
It never spoiled the day and tasted quite nice.”
“Very pleased with the Birthday Cake for my daughters 50th birthday. Arrived safely packed with care and on time as explained to me. Highly recommend and would use their services again thank you.”
“Because of a technical glitch that delayed processing the order, the cakes arrived a day later than requested. However, the recipients told me that the postbox cakes were delicious and consumed immediately on opening! I will order again.”
Thank you for your lovely review and for your understanding regarding the delay caused by the technical glitch. We really appreciate your patience. We’re delighted to hear the postbox cakes were delicious and enjoyed straight away!
We’d love the opportunity to turn your next experience into a 5-star one. If there’s anything we can do to improve or if you’d like to share any feedback, please feel free to contact us at sales@bakerdays.com
— we’d be more than happy to help.
Thank you again, and we look forward to baking for you again soon! 🎂
Thank you for your review, Helen. We’re glad the cake looked beautiful and arrived well-packaged. We’re sorry to hear it was a little dry—this isn’t what we aim for, and we’ll pass your feedback to our production team to ensure this does not happen again.
“Cake was excellent, however, correspondence not so good. Tried corresponding to change date of delivery, but had absolutely no response! So dropped a star for this reason.”
“I ordered a 1st Birthday cake for my Grandson, I ordered it to be delivered on the 6th October for his Birthday on the 7th, I was not happy when it was delivered on the 4th or that the delivery driver tipped the box on one arm, his excuse after I told him it contained a cake was that he did not usually do the run he was doing. On opening the cake on the 7th October the cake had slipped of the cake board, luckily I managed to push it back on without damaging it, after all that the cake was perfectly decorated, tasted wonderful and everyone oved it, the cuddly toy was given a lot of cuddles by the Birthday baby boy.”
Thank you for taking the time to share your experience with us! We're delighted to hear that despite the delivery issues, the cake was beautifully decorated and enjoyed by everyone at the celebration. We understand how important delivery is, and we appreciate your feedback regarding the handling. Rest assured that we've recently partnered with a trusted courier to prevent this from happening again in the future.
It’s great to know that the cuddly toy was a hit as well! We hope your grandson had a fantastic birthday filled with joy and laughter.
Wishing you many more sweet celebrations in the future!
“Was easy to order and received confirmation the cake would arrive on 18th October between 11.15 & 1.15. It arrived at around 5.40pm & my husband saw the courier flipping the box like a football as he walked down the drive! However, it was so well packaged within its box and again within another box that it was totally undamaged. It was well received the next day for my sister’s birthday. Having read other reviews on here now, I feel we were very lucky that our experience was good. It looked lovely and tasted very nice too. Would order again but now feel unsure due to having read other reviews.”
