“Excellent service. My daughter was delighted with the cake so were her guests.
I would also like to commend you on your wonderful customer servicde and to thank you for your kindness”
Thank you for your kind feedback! We're delighted to hear that your daughter was delighted with the cake and that the guests enjoyed it, and that our customer service and kindness stood out. We truly appreciate your support and can’t wait to bake for you again soon!
“The cake was lovely it smelled amazing and tasted great the only thing I will say it was a little smaller than I expected it to be apart from that it was great”
Thank you for your kind feedback! We’re delighted to hear that you enjoyed the cake’s aroma and taste. We’re sorry the size wasn’t what you expected—your comment helps us improve. We’ll pass this along to our team.
We’d love to bake for you again soon!
“Ordered a cake for our son’s baptism and it was exactly as described. Quick delivery, packaged very well and tasted amazing! One of the nicest cakes I’ve tasted. Will definitely order again.”
Thank you for your wonderful feedback! We're thrilled the baptism cake was exactly as described, with quick delivery, secure packaging, and that it tasted amazing. We can’t wait to bake for you again soon!
“My husband was thrilled with his cake and enjoyed every piece!
The cake was delivered 2 days early and his name was missing. This is NOT a negative review, just saying.
My husband was so happy with the texture and taste of the cake.
So a very big thankyou to all involved in producing his cake. You made his 75th Birthday that bit extra special”
Thank you for your kind feedback, Margaret. We’re so glad your husband loved the texture and taste and that the cake helped make his 75th birthday extra special. We’re sorry the name was missing and it arrived a bit early; we appreciate you letting us know. We’ll pass this to the team to help us improve for next time. Could you please contact us at sales@bakerdays.com so we can check your order?
We’d love to bake for you again soon!
“A really beautiful cake that tasted delicious! The cake was so well packaged and delivery by DPD was spot on time. Would definitely use again and have already recommended to friends and family.”
Thank you for your wonderful review! We’re delighted you loved the cake, its packaging, and that delivery was on time. Your recommendations mean a lot to us, and we can’t wait to bake for you again soon.
“The cake was just the job for my requirements. Big enough for us all to have a slice and everyone one enjoyed it. Nice and light and the flavours were nice. Delivered in perfect condition. Thanks very much.”
Thank you for your kind feedback! We’re delighted the cake was just right for your group, light and with nice flavours, and that it was delivered in perfect condition. We appreciate your support and can’t wait to bake for you again soon!
“There was initially an issue with receiving the wrong cake however this was managed professionally and with great urgency enduring the cake arrived on time.
The cake looked as expected snd was extremely delicious. Best fruit cake ever.
Cost was reasonable and I would definately use again.
It was great to also get a list of ingredients yo ensure any sherries were considered.
Thank you for the excellent service.”
Thank you for your kind feedback! We’re glad the issue was resolved promptly and the cake arrived on time. It’s wonderful to hear you enjoyed the fruit cake and that our pricing and ingredient list were helpful.
We can’t wait to bake for you again soon!
Thank you for your kind feedback! We’re thrilled to hear that the cake was enjoyed by your family and that it was both fun and delicious. We appreciate you choosing us and can’t wait to bake for you again soon!
“Easy to navigate order system. Excellent choice. Delivery was prompt and as advised. Packaging was very good. The cake was beautifully decorated and tasted lovely. My wife was very pleased with it.”
Thank you for your kind feedback! We're thrilled to hear that the ordering process was easy, delivery was prompt, packaging was good, and that the cake looked beautiful and tasted lovely. We're so glad your wife was pleased.
Thank you for your kind feedback! We're delighted to hear you had fantastic service as always and that our quality products met your expectations. We can’t wait to bake for you again soon!
“My dad was delighted with his cake from Bakerdays. It was a surprise 90th birthday party and the image of a steam train brought back happy memories of his time as a fireman on the footplate before those pesky diesel trains were bought in. Not very happy with DPD leaving the package at the bottom of the drive in full sunlight and not sending a message to say they had 'delivered' it. A passer by alerted us to it being there - thankfully Bakerdays had packaged it appropriately!”
Thank you for sharing this heartwarming story! We’re thrilled the cake helped make your dad’s 90th birthday special and that the steam train image brought back happy memories. We’re glad it was packaged properly and apologise for the delivery hiccup—your feedback helps us improve our courier experience. If you’d like any help with future orders, we’re here.
Thank you for your wonderful feedback! We’re thrilled to hear the fondant-iced sponge cake was loved by everyone at the celebration and that you appreciated the decoration. We’ll pass your thanks on to the team.
Thank you for your wonderful feedback! We're so glad the cake looked great and the sponge was perfect. We appreciate you noticing the image and details. We can’t wait to bake for you again soon!
“Didn’t receive the dispatch email or any update. The cake arrived and looked okay but was dry and the buttercream was excessively sweet. Just do not think it’s worth the money unfortunately”
Hi there,
I’m really sorry to hear about the lack of updates, and that the cake wasn’t up to expectations in terms of texture and sweetness. This isn’t the experience we want for our customers.
Please contact us at sales@bakerdays.com with your order details and a photo if possible, so we can look into this and make it right for you as quickly as possible. We’ll review what happened and find a suitable resolution.
Thank you for letting us know, and again our apologies for the disappointment.
“So pleased with the cake for my step daughter,she loved it. The decoration and wording was exactly right and cake tasted delicious. I would definitely recommend Bakerdays.”
