“Arrivato in tempo, è uguale alle foto e sono molto buoni. Arrivato in perfette condizioni e anche se non ero a casa è stato messo dove io avevo indicato. Nessuna lamentela, semplicemente fantastico”
“I have ordered cakes twice and have been very happy with the service I have received. Queries were dealt with quickly, delivery as required and delicious cakes enjoyed. Thank you Bakerdays!”
“Ordered a personalised brownie for my Son's Birthday. The delivery was delayed. When it arrived it was damaged. I reached out and was sent another which turned up the following day and undamaged. Appreciated the quick turn around and fix but it wasn't on time for the Birthday.”
“I always order a lemon drizzle birthday cake for my son each year and the taste is amazing!
If I want a special gift as a thankyou or another celebration I always order from Bakerdays - you just can't beat them!”
We’re really sorry to hear about this, Sri. That isn’t the fresh, quality cake experience we aim to provide, especially when you’ve already shared concerns with us.
Please could you contact us at sales@bakerdays.com with your order details and photos of the cake and packaging? We’d like to investigate immediately and make this right for you, including any suitable resolution.
Thank you for letting us know, and again, our apologies for the disappointing experience.
“Delighted with the birthday cake ordered for a friend, who's a big F1 fan - she loved it and said it looked too good to eat! Communication was excellent, from order through to delivery. Highly recommended company, thank you! A+++”
“I recently ordered a cake for my 95th birthday celebration. I was pleased to find a design which was appropriate for an older person and a light sponge cake which my friends enjoyed. It was good to be able to personalise the message on the icing”
Thanks for your lovely feedback! We’re thrilled the cake suited the 95th birthday and that the light sponge and personalised message were enjoyed. We appreciate you choosing us and we hope to be part of your celebration again soon! 🎂
“The recipient it seems was impressed with the decorations , but they did not seem too happy with the sponge cake underneath. I have no further information but I thought it was a wonderful idea.
Regards
Dawn Kelly”
Thank your for your feedback.
We’re very sorry to hear that the sponge didn’t meet expectations, especially as the overall idea meant so much. That’s certainly not the experience we want for our customers.
Could you please contact us at sales@bakerdays.com with your order details (order number, delivery postcode, and any additional feedback if possible)? This will allow us to investigate properly and make this right for you.
We really appreciate you taking the time to let us know.
“First time purchaser but I will be back,amazing absolutely beautiful cakes,delivered to your door with care..wouldn't of believed it the speed of this company,100% recommend seller.the cakes are moist tasty iced to perfection and gone like the wind..I have never seen a cake go so quick so please.Do yourself a favour and get a hugh one,you will not regret it..thankyou to all who are involved in/with the company from boss/CEO right down to tye deliver driver who took care of it.”
Thanks for your lovely feedback! We’re thrilled the cake lasted well and that it was packed securely for the 90th birthday. We really appreciate you choosing us!
