“The cake was lovely it smelled amazing and tasted great the only thing I will say it was a little smaller than I expected it to be apart from that it was great”
“Ordered a cake for our son’s baptism and it was exactly as described. Quick delivery, packaged very well and tasted amazing! One of the nicest cakes I’ve tasted. Will definitely order again.”
“My husband was thrilled with his cake and enjoyed every piece!
The cake was delivered 2 days early and his name was missing. This is NOT a negative review, just saying.
My husband was so happy with the texture and taste of the cake.
So a very big thankyou to all involved in producing his cake. You made his 75th Birthday that bit extra special”
“A really beautiful cake that tasted delicious! The cake was so well packaged and delivery by DPD was spot on time. Would definitely use again and have already recommended to friends and family.”
“The cake was just the job for my requirements. Big enough for us all to have a slice and everyone one enjoyed it. Nice and light and the flavours were nice. Delivered in perfect condition. Thanks very much.”
“There was initially an issue with receiving the wrong cake however this was managed professionally and with great urgency enduring the cake arrived on time.
The cake looked as expected snd was extremely delicious. Best fruit cake ever.
Cost was reasonable and I would definately use again.
It was great to also get a list of ingredients yo ensure any sherries were considered.
Thank you for the excellent service.”
“Easy to navigate order system. Excellent choice. Delivery was prompt and as advised. Packaging was very good. The cake was beautifully decorated and tasted lovely. My wife was very pleased with it.”
“My dad was delighted with his cake from Bakerdays. It was a surprise 90th birthday party and the image of a steam train brought back happy memories of his time as a fireman on the footplate before those pesky diesel trains were bought in. Not very happy with DPD leaving the package at the bottom of the drive in full sunlight and not sending a message to say they had 'delivered' it. A passer by alerted us to it being there - thankfully Bakerdays had packaged it appropriately!”
“Didn’t receive the dispatch email or any update. The cake arrived and looked okay but was dry and the buttercream was excessively sweet. Just do not think it’s worth the money unfortunately”
Hi there,
I’m really sorry to hear about the lack of updates, and that the cake wasn’t up to expectations in terms of texture and sweetness. This isn’t the experience we want for our customers.
Please contact us at sales@bakerdays.com with your order details and a photo if possible, so we can look into this and make it right for you as quickly as possible. We’ll review what happened and find a suitable resolution.
Thank you for letting us know, and again our apologies for the disappointment.
“So pleased with the cake for my step daughter,she loved it. The decoration and wording was exactly right and cake tasted delicious. I would definitely recommend Bakerdays.”
“Very disappointing. The cake looked nothing like the picture. For £85 I expected much better quality. The writing on the icing was faded and one of balloon was deflated.”
Hi there.
I’m really sorry to hear this.. especially as it’s not the experience we want for any of our customers, and certainly not for a special occasion.
We completely understand your disappointment with the quality, and this isn’t up to our usual standards. Please do get in touch with us at sales@bakerdays.com with your order details and a photo if possible, so we can look into this properly and make things right for you as quickly as possible.
We appreciate you bringing this to our attention and hope to resolve it for you soon.
