“So pleased with the cake for my step daughter,she loved it. The decoration and wording was exactly right and cake tasted delicious. I would definitely recommend Bakerdays.”
“Very disappointing. The cake looked nothing like the picture. For £85 I expected much better quality. The writing on the icing was faded and one of balloon was deflated.”
Hi there.
I’m really sorry to hear this.. especially as it’s not the experience we want for any of our customers, and certainly not for a special occasion.
We completely understand your disappointment with the quality, and this isn’t up to our usual standards. Please do get in touch with us at sales@bakerdays.com with your order details and a photo if possible, so we can look into this properly and make things right for you as quickly as possible.
We appreciate you bringing this to our attention and hope to resolve it for you soon.
“I’m a first time buyer from Bakerdays and not knowing anything about the company other than what is available on their website, I’m delighted to say that I was extremely impressed by the ease of ordering, the delivery was spot on as I’d ordered the 9 chocolate brownie selection for the birthday of my twin grandsons to be delivered on their birthday. Needless to say, they loved the surprise and ate them with the gusto of befitting 8 year old boys! I highly recommend and will definitely order from Bakerdays again in the future. Thank you so much for making two little boys so happy!”
“Disappointing. Cake arrived earlier than ordered, was not in the middle of the cake board and had slight dent. It was also very dry having little filling in the middle. A shame as we have ordered from this firm before and the cakes have been good.”
“The cake was slightly damaged when it arrived, it had slid off the base and the side had a minor dent, the packaging was the same.
It never spoiled the day and tasted quite nice.”
“I ordered the single tier dinosaur cake with jam filling, and it was amazing. The personalisation and decoration was excellent. The triple sponge with jam between 1 layer, and frosting between the other was a masterpiece. The sponge was soft and delicious and so light. Less than 24 hours later it was all gone and we all wanted more. Delivery was made on the Saturday even though I requested Monday, however it was delivered in perfect condition, very secure in fact, and the cake itself kept beautifully. I will definitely be purchasing from you again.”
“Brilliant service the cake far surpassed our expectations, it was complimented by everyone who has a piece. Nice and moist super tasty went down a treat.”
“Always pleased with the letter box cake's .Have ordered 3 in the last couple of weeks .My grandsons love them and did ones for there mums for mothers day .All cakes arrived on correct day and time x”
“I have never been disappointed with baker days ,I have been using their cakes for a few years now ,always fresh and gorgeous to look at and delicious.”
“Excellent cake very moist and tasty and visually brilliant and true to online design
very good quality and good value and well packaged and really pleased I chose Bakerdays”
