Thank you for your kind words! We’re delighted everything arrived on time and as described. If there’s anything else we can assist with in the future, please let us know.
We can't wait to bake for you again soon! 🎂
“My husband and I love Bakerdays cakes. We order postbox cakes for his elderly mum in UK as we are in USA and can't alwasy be there for special days. She loves them. THnak you for letting us surprise her with a cake.”
Thank you for sharing your kind words! We’re thrilled to hear our cakes bring joy to your husband’s mum in the UK, even from the USA!
If there’s ever another occasion you’d like to celebrate, we’d be happy to help. 🎂
Thank you for sharing your feedback! We’re so glad the personalised brownies made a thoughtful birthday gift for your neighbour and that they were perfect for her at 93!
If there’s anything else you’d like to celebrate another special occasion, we’d love to help. 🎂
“The cakes, no doubt are yummy but I'm not sure if they received it this time around. I had emailed them but never heard from them so I believe they never picked it up from the locker which is disappointing. Hope next time it's just left outside their door. It's more convenient”
Thank you for your feedback, and we’re very sorry to hear about this experience. This is certainly not the level of service we aim to provide, and we understand how disappointing it must be to be unsure whether the cakes were received, especially after reaching out and not hearing back at that time.
We’d really like the opportunity to look into this for you and help make things right. Please do contact us at sales@bakerdays.com with your order details, and our team will be happy to investigate and assist.
Thank you for bringing this to our attention — we truly appreciate your patience and feedback.
Thank you for taking the time to leave your review. We’re pleased to hear the delivery arrived as requested, but we’re sorry to learn you were disappointed with the size of the cake and the filling — we understand how important value for money is.
We’d really appreciate the chance to turn this into a 5-star experience for you. Please feel free to contact us at sales@bakerdays.com with your order details so we can discuss your feedback and see how we can make this right.
Thank you again for sharing your thoughts, they genuinely help us improve.
Thank you for your lovely review! We’re thrilled you enjoyed the cake and that it was perfect for Christmas 🎄 We can’t wait to bake for you again soon! 🎂
Thank you for your lovely review! We’re thrilled you had an excellent experience with us. We appreciate your support and can’t wait to bake for you again soon! 🎂
Thank you for your lovely review, Sandra! We’re so glad you found the ordering easy and the delivery efficient. We’ll pass your kind words to the whole team. We’d love to serve you again soon! 🎂
“Because of a technical glitch that delayed processing the order, the cakes arrived a day later than requested. However, the recipients told me that the postbox cakes were delicious and consumed immediately on opening! I will order again.”
Thank you for your lovely review and for your understanding regarding the delay caused by the technical glitch. We really appreciate your patience. We’re delighted to hear the postbox cakes were delicious and enjoyed straight away!
We’d love the opportunity to turn your next experience into a 5-star one. If there’s anything we can do to improve or if you’d like to share any feedback, please feel free to contact us at sales@bakerdays.com
— we’d be more than happy to help.
Thank you again, and we look forward to baking for you again soon! 🎂
Thank you for your amazing review! We’re thrilled it arrived as expected and that you’ll be using us again for upcoming family events this year. We can’t wait to bake for you again soon! 🎂
“The cake was beautiful on the outside living up to expectations. But the cake itself was pretty solid for a sponge cake and although quite lemony, it wasn't very palatable. Three quarters of it are now sitting waiting to be eaten but no-one is coming back for seconds!”
Thank you for taking the time to share your honest feedback. We’re really sorry to hear that while the cake looked beautiful, the sponge itself didn’t meet your expectations — we completely understand how disappointing that must be, especially when it comes to taste and texture.
We’d genuinely love the opportunity to turn this into a 5-star experience for you. Please do contact us at sales@bakerdays.com with your order details so we can look into this further and see how we can make things right.
Thank you again for your feedback — it really helps us improve, and we hope to hear from you soon.
Thank you for your fantastic review! We’re thrilled the cake arrived in good time for your wife’s birthday and stayed fresh. We can’t wait to bake for you again soon! 🎂
“I was let down badly at 2 days notice by a local cake baker. Scouted the internet and came across Bakerdays. At this stage I had nothing to lose so placed the order for a personalised cake. Delivery was within 24 hours and the cake was brilliantly decorated - exactly as I ordered. The cake itself was delicious and we received lots of compliments. In future I would skip the local exepensive cake maker and take this much cheaper but equally as good option! Saved myself £100 for a cake that was very similar to original order!”
Thank you for your fantastic review! We’re thrilled the cake arrived promptly, matched your order perfectly, and that everyone enjoyed it. We love helping you save without compromising on quality. We can’t wait to bake for you again soon! 🎂
“The cake arrived promptly and looked lovely. The cake itself was really nice. I did wonder if it might be a bit dry as it had been sent by post but it was beautiful 🤩. My daughter was delighted with it.”
Thank you for your lovely review! We’re delighted the cake arrived promptly, looked lovely, and was enjoyed by your daughter. We can’t wait to bake for you again soon! 🎂
“I've ordered small, personalised 4-portion cakes for my grandchildren on 2 occasions now, once to say Well Done and once to send small novelty Christmas cakes. The grandchildren loved them! The cakes are beautifully decorated and delicious too. They arrived on time and in good condition. A lovely gift!”
Thank you for your lovely review! We’re thrilled the grandchildren loved the cakes and that they arrived on time in good condition. We can’t wait to bake for you again soon! 🎂
“I was usually positively surprised by Bakerdays. Unfortunately not this time and I won’t be using you anymore. The bottom cake wasn’t round but “budged” despite excellent packaging. The cakes looked cheap and definitely not what I paid for. The balloon decorations didn’t work and therefore went straight into the bin. Sad, but will be using local companies in the future.”
We’re really sorry to hear about your experience and understand how disappointing this must have been, especially when you were expecting the high standard you’d previously received from us. This is certainly not what we want for our customers, and we regret that the cake and decorations did not meet your expectations on this occasion.
We truly value your feedback and would appreciate the opportunity to look into this further and see how we can make this right for you. Please do get in touch with us directly at sales@bakerdays.com with your order details, and our team will be happy to review this for you.
Thank you for taking the time to share your experience — your comments help us improve, and we look forward to your email.
Thank you for your lovely review! We’re thrilled you enjoyed the brownies and that they were well packed and presented. We can’t wait to bake for you again soon! 🎂
“Excellent service delivered on day it was supposed to be delivered. cake was of excellent quality. It was for a 90th birthday gift and the person said the cake and icing were both delicious what more can you say. Very impressed with the service and cake”
Thank you for your lovely review! We’re thrilled the cake arrived on time and was enjoyed for the 90th birthday—delicious icing and all. We can’t wait to bake for you again soon! 🎂
