“The cake tasted lovely. The price was very expensive for the size of the cake. The white card that went around the cake damaged the cake when removed”
Thank you for your feedback. We’re so pleased you enjoyed the taste of the cake, but we’re very sorry to hear about the issues with the size and packaging.
We’d love to know how we could turn your experience into a 5-star one — please feel free to share your thoughts with us at sales@bakerdays.com so we can make your next experience even better 💌
Thank you so much for your wonderful 5-star review! 🎉 We’re thrilled you enjoyed your cake and that it was just as you ordered. Your support means the world to us, and we look forward to baking for you again 💗
“Making the order was simple, order was delivered on chosen date, however the actual cake was not a good standard at all for the price paid, the cake was lumpy and not a circle, see photo for more details.”
We’re so sorry this happened and completely understand how disappointing it must have been. We take great care to ensure our cakes leave us in perfect condition, so it seems this happened during transit. Rest assured, we’ve recently moved to a trusted courier to help prevent this in future.
Please drop us a message at sales@bakerdays.com so we can look after this for you.
Thank you so much for your 5-star review! 🎉 We’re thrilled to know you can always rely on us for great-tasting cakes. Your support means so much, and we look forward to baking for you again 💗
Thank you so much for your wonderful 5-star review! 🎉 We’re delighted to know the cake helped make such a special celebration even more memorable. Your kind words mean a lot to us, and we look forward to baking for you again 💗
“Thw cake was delivered as scheduled,arriving in impeccable condition due to secure packaging.it was the centerpiece for my mother's 90yh birthday celebration and was ideally suited for the occasion. The cakes delightful flavour and freshness were commented on”
Thank you so much for your wonderful 5-star review! 🎉 We’re delighted to know the cake helped make such a special celebration even more memorable. Your kind words mean a lot to us, and we look forward to baking for you again 💗
“Arrived cracked too late to get another one for my dad’s 90th birthday
Still awaiting for my refund which is only 50% and another cake no chance
You should be ashamed”
We’re truly sorry to hear about your experience and the disappointment this caused on such an important occasion. We completely understand how upsetting this must have been for you and your family. We take great care with our orders and are very sorry this one didn’t arrive as it should have. We’ve recently moved to a new and trusted courier to help prevent situations like this in the future.
We’d love the chance to make this right — please get in touch with us at sales@bakerdays.com so our team can review your case as a priority.
“was a bit worried at first when order was not acknoledged phoned up and they told me things was fine something had gone down on there side but you will recieve your cake which i did abeautiful and very tasty cake and well worth the price thank you baker days.”
Thank you so much for your lovely 5-star review! 🎉 We’re delighted everything worked out and that you were happy with your cake. Your support means a lot to us, and we look forward to baking for you again 💗
Thank you so much for your wonderful 5-star review! 🎉 We’re thrilled you had such a great experience with us. Your support means the world to us, and we look forward to baking for you again 💗
“No confirmation email to say order received, kept our fingers crossed they would arrive. Arrived a day earlier than we specified so were not fresh when we are them. Quite dry. Images in icing were blurry. Disappointing.
Request for feedback is 2 months after order.”
We’re very sorry to hear about your experience and how disappointing this must have been. We understand how important it is for our products and service to meet expectations and regret that this wasn’t the case for your order.
We’d love the chance to make this right — please contact us at sales@bakerdays.com so our team can review your case promptly.
“I bought 2 "Well Done" letterbox cakes for my grandchildren. Lovely colourful little cakes which also tasted delicious. They were a big hit! I'd definitely use Bakerdays again.”
Thank you so much for your wonderful 5-star review! 🎉 We’re delighted to know your cakes were such a hit with your grandchildren. Your support means a lot to us, and we look forward to baking for you again 💗
“Honestly, I am quite dissapointed. The cake was tiny, the frosting was really sweet and the cake dry. I can't believe I paid so much for this. Also, I didn't receive any confirmation after the purcharse and had to chase ++ to receive an answer that my cake would be delivered. Really dissapointed.”
We’re truly sorry to hear about your experience and the disappointment this caused, especially after placing your trust in us. We completely understand how frustrating it must have been to feel let down on both the cake and the communication. We’d love the chance to make this right — please get in touch with us at sales@bakerdays.com so our team can review your case as a priority.
“I have ordered a few birthday cakes my nephew loved the Steam train also the
Stormtrooper for my son the cakes taste lovely and are well packaged I will
order again”
Thank you so much for your wonderful 5-star review! 🎉 We’re delighted to know your cakes have been such a hit with your family. Your continued support means a lot to us, and we look forward to baking for you again 💗
“Prompt delivery
Very good cake . I always order wigh a personalised picture on the cake. Good quality photo. Of course the iceing is nit the best but I prefer the photo to be great quality and so the iceing has to be a nit harder.
But the cake is very good”
Thank you very much for your lovely 5-star review! 🎉 We’re so pleased you’re happy with your personalised cakes and appreciate your thoughtful feedback. Your continued support means a lot to us, and we look forward to baking for you again 💗
Thank you so much for your 5-star review! 🎉 We’re delighted you enjoyed both the cake and our service. We truly appreciate your support and look forward to baking for you again 💗
“Had some superb cupcakes delivered to a client of ours and they loved them!
bakerdays were quick to place to dispatch the order and it arrived in perfect condition”
Thank you so much for your wonderful 5-star review! 🎉 We’re thrilled to know your client loved the cupcakes and that everything arrived perfectly. We truly appreciate your support and look forward to baking for you again!
Thank you so much for your lovely 5-star review! 🎉 We’re delighted you were happy with both the cake and our service. Your support means a lot, and we look forward to baking for you again 💗
“Had a cake for my son’s 16th birthday the cake looked amazing and was even better then I’d imagined it also tasted amazing will definitely be ordering again”
Thank you for your 5-star review! 🎉 We’re delighted to hear you had such a great experience celebrating your son’s 16th birthday with us. It’s wonderful to know the cake was even better than expected, and we truly appreciate your kind words. We can’t wait to bake for you again! 💗
“I wanted to share my experience as a designer working with bakerdays. Unfortunately, it was not positive.
I was hired to produce digital marketing and design work for them, and while my initial drafts weren’t perfect, I was actively working on revisions and improvements as requested. However, before I could submit the revised designs, I suddenly received an email saying my contract was terminated.
It felt very abrupt and unfair, as I wasn’t given a chance to complete the revisions or prove that I could meet their expectations.
I understand businesses want high standards, but I wish there had been better communication and more willingness to collaborate rather than ending the contract so quickly.
This experience has left me quite disappointed, and I’d advise other creatives to clarify expectations in detail before engaging with bakerdays.
PS: I've just read some reviews here on Trust Pilot and most of them are negative. I guess it says a lot about this brand.”
