“My Grandson loved his choc chip cake
But my Grandaughter who lives in Felixstowe was meant to be delivered in August 2025 there was some issue over delivery. I asked for it to be delivered nearer the 20th August but the delivery was sent out on the 14th.it must have been returned to you. But upto no have not had any problems with your company have been buying cakes for family for many years now. Best regards Linda Prior.”
Thank you for your review and for being a loyal customer. We’re sorry there was a delivery issue with the August delivery to Felixstowe and that the cake was sent on the 14th. Please contact us so we can look into this and make it right for you.
“Ordered for a first birthday party and was quite nervous but I am SO pleased I did! The cake turned up on time, it looked great and tasted fabulous too!”
Thank you for your wonderful review! We're thrilled the cake arrived on time, looked great, and tasted fabulous. We appreciate your trust and are glad we could help make the first birthday special!
“Thank you for my mum birthday cake it was lovely and very good to eat and with the champane bottle on the top of the cake was lovely it made my mum very happy”
Thank you for your wonderful review! We're thrilled your mum loved the cake and that the champagne bottle on top added a lovely touch. We appreciate your support and are glad we could help make the moment special for her!
Thank you for your wonderful review! We’re thrilled you enjoyed the product and that it helped make the moment special. We appreciate your support and recommendation!
“I ordered a PJ mask cake with cake toppers and PJ mask candle. Cannot fault the prompt delivery of the cake, which came on the date selected. As the cake toppers and candle was not with the cake I contacted customer support by phone who informed me that these will be delivered separately by Amazon that day. Indeed I did receive a package from Amazon but there was no PJ mask cake toppers nor PJ mask candle instead a set of pj mask toys. I again contacted customer support by email, this time I was informed they have ran out of cake toppers and candle. At this point it left me no time to get any pj mask cake toppers and pj mask candle, so I was left with a cake that did not resemble the cake I ordered and paid for. It’s just a shame when I initially contacted customer support she did not tell me there was a problem with my order as I could have tried to rectify this myself. 4 year old twin boys were left disappointed on their birthday. Although Customer support offered me 50% refund which I might add still waiting for! This is not the point and would of preferred to of got what I actually ordered and paid for. Will not be ordering from them in future. Communication needs to improve by them and tell customers there is an issue with any of the products.”
Thank you for your wonderful review! We’re thrilled you enjoyed the product, appreciated the great communication, and found the delivery super efficient. We’re grateful for your high recommendation!
Thank you for your wonderful review! We’re thrilled the cake looked beautiful, tasted gorgeous, and that you enjoyed our fast service. We appreciate you choosing us for this special moment!
Thank you for your wonderful review! We’re delighted that the packaging was excellent, the cakes were good, and they arrived on time. We appreciate you choosing us for this special moment!
Thank you for your wonderful review! We’re thrilled everything went smoothly and you enjoyed the cake. We appreciate you choosing us for this special moment!
Thank you for your wonderful review! We’re thrilled everything went smoothly and you enjoyed the cake. We appreciate you choosing us for this special moment!
Thank you for your wonderful review! We’re thrilled you enjoyed the cake and had a great experience with us. We appreciate you choosing us for your special moment!
“Cake was a massive disappointment ! Won’t use again. Not even able to see child’s name and age as printed in the flowers. Thought it was glittery and just a mixture of brown/yellow spray paint.”
We’re really sorry to hear your cake didn’t meet expectations. This isn’t the experience we want for our customers, and we’d like to put it right.
Please email sales@bakerdays.com with your order number and a photo of the cake, and we’ll review immediately and propose a suitable resolution.
“I have been shopping with Bakerdays for a long time. Always top notch tasty cakes great service and perfect delivery. Very professional highly recommend”
Thank you for your wonderful review! We’re thrilled you’ve enjoyed the cakes, service, and delivery. We appreciate your recommendation and can’t wait to bake for you again soon!
“My cake arrive damaged it took days for someone to get back to me and I Still haven’t had a refund … I hope you print this review for all your customers to see how rubbish your service is”
We’re really sorry to hear your cake arrived damaged and that this happened. This isn’t the experience we want for our customers. We’ve emailed you directly with a resolution and next steps — please check your inbox, and if you need anything else, just let us know at sales@bakerdays.com
Thank you for your wonderful review! We’re so glad you enjoyed the delivery, the cake, and that it was perfect for your occasion. We appreciate your recommendation and can’t wait to bake for you again soon.
Thank you for your wonderful review! We’re glad you enjoyed the cupcakes and the flavour, and we appreciate your feedback about them drying out a bit after a few days—we’ll look into it. We can’t wait to bake for you again soon!
“Well... I was so pleasantly surprised. The cake was amazing re photo I had added and the sponge was absolutely delicious.. perfect taste and all friends loved it..
Best ever.
Would highly recommend.. stunning flavours and so light.
Just Wow !”
Thank you for your wonderful review! We’re thrilled the cake and sponge hit the spot and that all your friends loved it. Your kind words mean a lot to us, and we can’t wait to bake for you again.
