Hi there,
Thank you for sharing your feedback. We're glad you liked the quality of the balloons; however, we're truly sorry to hear about the delay and your disappointment with the chocolate. It's important to us that our customers have a great experience, and we appreciate you bringing this to our attention.
If there's anything we can do to improve your experience, please feel free to reach out to us at sales@bakerdays.com so we can make this right for you.
“Orderd a Birthday cake for my sister Maggie, i was very disappointed with it. One side of the cake was lower then the other and there was hardly any filling in between. Will not order from here again.”
Hi Lesley,
We’re truly sorry to hear about your experience, especially with your sister's birthday cake. That’s not the standard we strive for at bakerdays.
Although we don’t have control over packages once they’ve been dispatched, we always make sure to raise cases like this with our delivery partners to help prevent it from happening again in the future.
Thank you for taking the time to share your feedback, it really helps us improve. Please contact us at sales@bakerdays.com so we can make this right for you.
Thank you for your lovely review, Donna! 🎉
We’re thrilled to hear that you enjoyed the beautiful cake and that it arrived right on time! Your feedback means a lot to us, and we're so glad we could brighten your day with our creation.
Wishing you many more delightful celebrations! 🎂
Thank you so much for your wonderful review, Madeleine! 🎉
We're absolutely delighted to hear that the sponge cake was lovely and that you enjoyed the light and tasty flavors for your dad's special milestone. Your kind words truly warm our hearts, and we're so glad we could be part of such a memorable celebration!
Wishing you and your family many more joyful moments together! ❤️
Thank you for your wonderful review, Elaine! ❤️
We’re absolutely delighted to hear that the cake design was just what you hoped for and that you enjoyed the fresh and delicious sponge. Your enthusiasm means so much to us! If you ever decide to treat yourself to a larger cake, we’ll be here to help make it just as perfect!
Wishing you many more sweet moments to enjoy 😊
Thank you for your fantastic review, Elsa! 🎉
We're thrilled to hear that our cakes not only look beautiful but also taste wonderful! It means so much to us that everyone you’ve sent one to has enjoyed the experience. We're grateful for your support and excited to continue bringing joy through our cakes.
Wishing you many more delightful moments ahead! 🍰
Thank you for your lovely review, Mike! 🙏🏻
We're so glad to hear that your daughter enjoyed the cakes, especially as she embarks on her final year at Uni and celebrates her birthday! Your continued support means a lot to us, and we're thrilled to be part of these special moments.
Wishing her all the best in her studies and more sweet celebrations ahead! 🎉
Thank you so much for your amazing review! 🎉
We're so happy to hear that your dad loved the cake for his 90th birthday. It means the world to us to be a part of such a special celebration!
Here's to many more sweet memories ahead! 🎂
Thank you so much for your wonderful review, Liza! 🎉
We're delighted to hear that you enjoyed our fast service and delicious cake. Your kind words truly brighten our day!
Wishing you many more sweet moments! 🍰
“Asked for a personalised cake for my dad at 12pm and got it the next day by 2pm. Design team were very helpful. Dad loved the chocolate cake and we even had left overs”
Thank you so much for your fantastic review! 🎉
We're thrilled to hear that your dad loved the chocolate cake and that everything went smoothly with your order. It’s always great to know that our design team was able to help make the occasion special!
Here's to many more delicious celebrations! 🎂
“Bought lemon drizzle recipe for a friends birthday , it was one of the letterbox cakes as she lives alone and I think everyone should have cake on their Birthday , she was delighted said it was delicious”
Thank you so much for your lovely review! 🎉
We're thrilled to hear that the lemon drizzle cake brought delight to your friend's birthday. It’s wonderful to know that you believe everyone deserves cake on their special day! Your support means the world to us.
Looking forward to creating more sweet moments for you! 🎂
Thank you so much for your kind words, Edward! 🎉
We're thrilled to hear that you enjoyed the cake. It means a lot to us that you took the time to share your experience!
Looking forward to serving you again soon! 🍰
“So pleased with order. Lovely tasty cake.
One small thing (which is nothing to do with Bakerdays) the courier that delivered was carrying the box sideways even though it indicated upright. My husband saw him & had a bit of a rant, but the delivery person wasn't very bothered. Fortunately, as the cake was well packed, it was undamaged, but had just slipped a little on the base. I would definitely use them again as the cake was perfect for the occasion”
Thank you so much for your lovely review! 🎉
We're delighted to hear that the cake was perfect for your occasion. We appreciate your understanding regarding the delivery issue, and we're glad the cake arrived safe and sound. Your feedback is invaluable to us!
We can't wait to serve you again soon! 🍰
Thank you so much for your fantastic review, Ann! 🎉
We're delighted to hear that your delivery was on time and that you loved the decoration. Your feedback truly brightens our day!
We can't wait to delight you again soon! 🎂
Thank you so much for your wonderful review, Christine! 🎉
We're thrilled to hear that the cake met your expectations in both quality and delivery. Your support means the world to us!
We can’t wait to delight you again in the future! 🎂
“It was a very nice cake my son who turned 30th was very happy with it was light and fluff. We were very pleased with the packaging and it arrived on time and we were all very happy with and glad we tried you company.”
Thank you so much for your wonderful review, Susan! 🎉
We're thrilled to hear that your son had a fantastic 30th birthday and enjoyed the cake. It's great to know that the packaging and timely delivery made your experience even better!
We appreciate your support and look forward to delighting you again in the future! 🎂
“Would highly recommend from start to finish excellent service cake was for my Son he loved the cake and he and his partner said was one of the best cakes they had tasted
Many Thanks”
Thank you so much for your amazing review, Paul! 🎉
We're delighted to hear that your son and his partner loved the cake and found it to be one of the best they've tasted. Your kind words mean so much to us!
We look forward to serving you again in the future! 🎂
Thank you so much for your fantastic review! 🎉
We’re so glad to hear that you loved the taste and presentation of our cake, and that it reached you on time. Your kind words mean a lot to us!
We can’t wait to serve you again soon! 🎂
Thank you so much for your lovely review! 🎉
We're thrilled to hear you enjoyed the cake and that it arrived right on time. Your support means the world to us!
Until your next order 🎂
Thank you so much for your wonderful review! 🎉
We’re thrilled to hear your cake arrived on time and in perfect condition and that you enjoyed our service.
We really appreciate your support. Until your next order! 💛
