“Ordered the blossom cake with personalised message. Looked just the photo on the website, very pretty. Arrived on time, very well packaged and protected.”
Thank you so much for your fantastic review! 🎉 We’re delighted to hear the cupcakes were a hit, and that you were happy with both the taste and the logo design. Your support means a lot, and we look forward to baking for you again soon! 💗
“Excellent service. We had a little hiccup as the cake was sent earlier than the requested date but I telephoned Customer services who were only too happy to send out another cake for the delivery day requested. I am more than happy to recommend Bakerdays, the cake was delicious too!”
Thank you so much for your wonderful review! 🎉 We’re so pleased our team could quickly resolve things for you and ensure the cake arrived just as you needed. We truly appreciate your recommendation and are delighted you enjoyed the cake too! Until your next order 💗
“Awful service lied to me that cake was with courier phoned courier next day & tkt had not been raised. Had to go collect it myself. Postcode given took me to a dead end. Had to drive around to try and find premises that had no sign on. See pic and the Cake description was misleading half and half usually means half chocolate half jam and cream but was all chocolate £50 plus for a small cake with failed delivery date and lies and was misleading will never use again”
“I don’t know about the product quality because this is my first order with them.
But the horrible thing is that I ordered a cake and some other birthday items on Friday (19/09/2025). In addition, I paid an extra €12 for the earliest delivery on Saturday (20/09/2025). The special day was my youngest brother’s very first birthday, and I was expecting to celebrate it with memorable moments.
It’s already over, and I still haven’t received the order. A few hours ago, they emailed me and gave me a new delivery date with several options to choose from.
What should I do with the cake and other items now? Because of their irresponsibility, I was unable to make his day special.
They may apologize for that, but in the end, the moments I lost will never come back.
I attached the order details as an evidence.”
We’re deeply sorry to hear about your experience and the disappointment this has caused, especially on such an important day for your brother. We completely understand how upsetting it must have been not to receive your order on time. Please know that we take this very seriously and have recently moved to a new and trusted courier to help prevent situations like this in the future.
We’d really appreciate the chance to resolve this for you — please reach out to us at sales@bakerdays.com so our team can urgently review your case.
“The cake tasted lovely. The price was very expensive for the size of the cake. The white card that went around the cake damaged the cake when removed”
Thank you for your feedback. We’re so pleased you enjoyed the taste of the cake, but we’re very sorry to hear about the issues with the size and packaging.
We’d love to know how we could turn your experience into a 5-star one — please feel free to share your thoughts with us at sales@bakerdays.com so we can make your next experience even better 💌
Thank you so much for your wonderful 5-star review! 🎉 We’re thrilled you enjoyed your cake and that it was just as you ordered. Your support means the world to us, and we look forward to baking for you again 💗
“Making the order was simple, order was delivered on chosen date, however the actual cake was not a good standard at all for the price paid, the cake was lumpy and not a circle, see photo for more details.”
We’re so sorry this happened and completely understand how disappointing it must have been. We take great care to ensure our cakes leave us in perfect condition, so it seems this happened during transit. Rest assured, we’ve recently moved to a trusted courier to help prevent this in future.
Please drop us a message at sales@bakerdays.com so we can look after this for you.
Thank you so much for your 5-star review! 🎉 We’re thrilled to know you can always rely on us for great-tasting cakes. Your support means so much, and we look forward to baking for you again 💗
Thank you so much for your wonderful 5-star review! 🎉 We’re delighted to know the cake helped make such a special celebration even more memorable. Your kind words mean a lot to us, and we look forward to baking for you again 💗
“Thw cake was delivered as scheduled,arriving in impeccable condition due to secure packaging.it was the centerpiece for my mother's 90yh birthday celebration and was ideally suited for the occasion. The cakes delightful flavour and freshness were commented on”
Thank you so much for your wonderful 5-star review! 🎉 We’re delighted to know the cake helped make such a special celebration even more memorable. Your kind words mean a lot to us, and we look forward to baking for you again 💗
“Arrived cracked too late to get another one for my dad’s 90th birthday
Still awaiting for my refund which is only 50% and another cake no chance
You should be ashamed”
We’re truly sorry to hear about your experience and the disappointment this caused on such an important occasion. We completely understand how upsetting this must have been for you and your family. We take great care with our orders and are very sorry this one didn’t arrive as it should have. We’ve recently moved to a new and trusted courier to help prevent situations like this in the future.
We’d love the chance to make this right — please get in touch with us at sales@bakerdays.com so our team can review your case as a priority.
“was a bit worried at first when order was not acknoledged phoned up and they told me things was fine something had gone down on there side but you will recieve your cake which i did abeautiful and very tasty cake and well worth the price thank you baker days.”
Thank you so much for your lovely 5-star review! 🎉 We’re delighted everything worked out and that you were happy with your cake. Your support means a lot to us, and we look forward to baking for you again 💗
Thank you so much for your wonderful 5-star review! 🎉 We’re thrilled you had such a great experience with us. Your support means the world to us, and we look forward to baking for you again 💗
“No confirmation email to say order received, kept our fingers crossed they would arrive. Arrived a day earlier than we specified so were not fresh when we are them. Quite dry. Images in icing were blurry. Disappointing.
Request for feedback is 2 months after order.”
We’re very sorry to hear about your experience and how disappointing this must have been. We understand how important it is for our products and service to meet expectations and regret that this wasn’t the case for your order.
We’d love the chance to make this right — please contact us at sales@bakerdays.com so our team can review your case promptly.
“I bought 2 "Well Done" letterbox cakes for my grandchildren. Lovely colourful little cakes which also tasted delicious. They were a big hit! I'd definitely use Bakerdays again.”
Thank you so much for your wonderful 5-star review! 🎉 We’re delighted to know your cakes were such a hit with your grandchildren. Your support means a lot to us, and we look forward to baking for you again 💗
“Honestly, I am quite dissapointed. The cake was tiny, the frosting was really sweet and the cake dry. I can't believe I paid so much for this. Also, I didn't receive any confirmation after the purcharse and had to chase ++ to receive an answer that my cake would be delivered. Really dissapointed.”
We’re truly sorry to hear about your experience and the disappointment this caused, especially after placing your trust in us. We completely understand how frustrating it must have been to feel let down on both the cake and the communication. We’d love the chance to make this right — please get in touch with us at sales@bakerdays.com so our team can review your case as a priority.
“I have ordered a few birthday cakes my nephew loved the Steam train also the
Stormtrooper for my son the cakes taste lovely and are well packaged I will
order again”
Thank you so much for your wonderful 5-star review! 🎉 We’re delighted to know your cakes have been such a hit with your family. Your continued support means a lot to us, and we look forward to baking for you again 💗
“Prompt delivery
Very good cake . I always order wigh a personalised picture on the cake. Good quality photo. Of course the iceing is nit the best but I prefer the photo to be great quality and so the iceing has to be a nit harder.
But the cake is very good”
Thank you very much for your lovely 5-star review! 🎉 We’re so pleased you’re happy with your personalised cakes and appreciate your thoughtful feedback. Your continued support means a lot to us, and we look forward to baking for you again 💗
Thank you so much for your 5-star review! 🎉 We’re delighted you enjoyed both the cake and our service. We truly appreciate your support and look forward to baking for you again 💗
“Had some superb cupcakes delivered to a client of ours and they loved them!
bakerdays were quick to place to dispatch the order and it arrived in perfect condition”
Thank you so much for your wonderful 5-star review! 🎉 We’re thrilled to know your client loved the cupcakes and that everything arrived perfectly. We truly appreciate your support and look forward to baking for you again!
