Banggood Reviews

4.4 Rating 7,691 Reviews

85 %

of reviewers recommend Banggood

Company Reviews

Questions

Metrics

4.4

Based on 7,691 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How is Banggood returns process?

Helpful Report

(3 weeks ago)

Greater than 92% of reviewers feedback is Banggood returns process could be better.

Helpful Report

(3 weeks ago)

100.00%

Industry Average

“ what pleases me is the wide range of goods Banggood offers at a reasonable price. Delivery always correct and on time. Last order even sooner than expected. No experience with returns and refunds. ”

- Anonymous

“ Banggood has made great progress in delevery time. Price are correct and refunds works alright. For Europe , returns are difficult and some packaging are a little light because of the weight of course but some item arrived damaging. ”

- Anonymous

“ Very fast delivery and competitive prices. I cannot talk about returns and refunds since I haven't used it. Everything has been OK with Banggood ”

- Salvador

Banggood Reviews

Returns - Easy