Banggood Reviews

4.4 Rating 8,075 Reviews

85 %

of reviewers recommend Banggood

Company Reviews

Questions

Metrics

4.4

Based on 8,075 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How quickly does Banggood resolve customer queries?

Helpful Report

(3 weeks ago)

Greater than 34% of reviewers feedback is Banggood resolves customer queries in 2 - 3 hours.

Helpful Report

(3 weeks ago)

98.33%

Industry Average

“ The service at Banggood was perfect. ”

- Torocsik

“ always very good service ”

- Graham

“ Banggood is one of the very few vendors that have always provided excellent customer service. I have been buying products from Banggood for several years now and they are one of the 1st places I go when making a new purchase. ”

- Anonymous

Banggood Reviews

Customer Service - Good