Banggood Reviews

4.4 Rating 7,690 Reviews

85 %

of reviewers recommend Banggood

Company Reviews

Questions

Metrics

4.4

Based on 7,690 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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How quickly does Banggood resolve customer queries?

Helpful Report

(3 weeks ago)

Greater than 35% of reviewers feedback is Banggood resolves customer queries in 2 - 3 hours.

Helpful Report

(3 weeks ago)

95.29%

Industry Average

“ Item received intact and very prompt, excellent service. ”

- MALCOLM

“ Pretty quality products at the proper prices. I like their communication too. They try to help and resolve the problem when there is a defective item or not delivered. I highly recommend their service. ”

- Konstantinos

“ Fast service, even to the U.K. ”

- Mark

Banggood Reviews

Customer Service - Good