Banggood Reviews

4.4 Rating 8,110 Reviews

85 %

of reviewers recommend Banggood

Company Reviews

Questions

Metrics

4.4

Based on 8,110 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How quickly does Banggood resolve customer queries?

Helpful Report

(4 days ago)

Greater than 34% of reviewers feedback is Banggood resolves customer queries in 2 - 3 hours.

Helpful Report

(4 days ago)

98.44%

Industry Average

“ Excellent service, excellent product can’t wait to place my next order ”

- Steve

“ Great service and nice products thank you 😊 ”

- Anonymous

“ Banggood makes items available that are difficult or unrealistically expensive otherwise. It enables good machines to be made better and work more efficiently. I personally cannot fault the service of Banggood or their suppliers. Thankyou ”

- Mr Shemilt

Banggood Reviews

Customer Service - Good