Bark.com Reviews

Name: Bark.com
Rating: 4.78

4.8 Rating 5,883 Reviews

97 %

of reviewers recommend Bark.com

Company Reviews

Metrics

Info

4.8

Based on 5,883 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bark.com:

Bark.com matches customers looking for a professional service provider with rates experts in their area.

Whether you need a reliable cleaner, a painter for the spare room, an accountant for your tax return or a consultant for your marketing needs, you're sure to find your perfect professional on Bark.com

Visit Website

Phone:

020 3697 0237

Email:

team@bark.com

Location:

85, Great Portland Street, London
W1W 7LT

Bark.com 5 star review on 30th January 2025

116

Anonymous

Anonymous // 01/01/2019

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English

“I managed to hire the worst gardeners from Bark. Based on their previous reviews (I suspect some are fake), they seemed okay. I learnt the hard way that these guys were complete cowboys. They didn't fulfil the contract, they didn't return after arranging two separate days and then sent me intimidating messages. Bark couldn't support me and sent the company a warning! Be aware that they are still on the site!”

Helpful Report

Posted 2 months ago

Hi Gareth, Thanks for taking the time to share your experience, and we're truly sorry to hear about the issues you've faced with the gardener you hired through our platform. We take reports like this very seriously. While we strive to host reliable professionals and encourage genuine reviews, we understand your concern and regret that the service you received didn’t meet expectations. When complaints are raised, we investigate the situation and issue appropriate warnings or further actions based on our findings — but we acknowledge that more can always be done. We’d really like the opportunity to look into this further. Please email us at team@bark.com with the details of the professional you dealt with, along with any relevant evidence, so we can take a deeper look and assess any further steps needed. Thanks again for bringing this to our attention. The Bark Team

Posted 2 months ago

“I answer the question saying not interested in remote , only in person training. I keep getting response only for remote.”

Helpful Report

Posted 2 months ago

Hi Patrick, Thanks for your feedback, and we're sorry to hear that you're still receiving responses for remote training after specifying your preference for in-person sessions. We recommend double-checking your lead request details to ensure “in-person” is clearly selected as your preferred option. That said, we understand how frustrating this must be and we’d like to help resolve it. Please contact us at team@bark.com with the details of your request so we can look into it and ensure you're matched with the right professionals. Thanks again for bringing this to our attention. The Bark Team

Posted 2 months ago

“Iwanted one clean for 2 bedroom bungalow had reply they wanted £200 it would onl have taken 2 hrs”

Helpful Report

Posted 2 months ago

Hi Ian, Thanks for sharing your feedback. Cleaning prices can vary depending on the professional and location, but we always recommend requesting multiple quotes to find the best fit for your budget and needs. If you’d like, you can place a new request on Bark.com to get more quotes and compare. The Bark Team

Posted 2 months ago

“With regards to gate or fence posts, many contractors found as suitable but none have contacted me as of now. I have 1 trader from a neighbour Web site & awaiting a quote for work.”

Helpful Report

Posted 2 months ago

Hi Wendy, Thanks for the update. It’s good to hear you’ve found some contractors and are waiting on a quote. If you need more options or help, feel free to place a new request on Bark.com anytime. The Bark Team

Posted 2 months ago

“Fast response”

Helpful Report

Posted 2 months ago

Hi, Thank you for your feedback! We're happy to hear you had a fast response. The Bark Team

Posted 2 months ago

“I received multiple responses and working through to finalize the company we will use.”

Helpful Report

Posted 2 months ago

Hi Therese, Thanks for the update! We’re glad to hear you received multiple responses and are close to finalizing your choice. If you need any further assistance, feel free to reach out. The Bark Team

Posted 2 months ago

“When I do a search I want businesses near where I live not 100km away.”

Helpful Report

Posted 2 months ago

Hi Mark, Thanks for your feedback. When placing a request on Bark, we aim to match you with professionals as close to your location as possible based on the details you provide. If you're seeing results further away than expected, we recommend double-checking your location details in your request. If you need help adjusting this, feel free to reach out to us at team@bark.com — we're happy to assist! The Bark Team

Posted 2 months ago

“Great work. Lovely person”

Helpful Report

Posted 2 months ago

Hi Geoffrey, Thanks so much for your feedback! We're delighted to hear you were pleased with the work and had a great experience with the professional. The Bark Team

Posted 2 months ago

“We were very happy with the young man and lady that carried out the work they were efficient and profesional .and we would recomend them to anyone.”

Helpful Report

Posted 2 months ago

Hi Stephen, Thank you for your kind feedback! We're so pleased to hear that you were happy with the professionals who carried out the work. It’s great to know they were efficient and professional — your recommendation means a lot. The Bark Team

Posted 2 months ago

“I was a victim of a scum with the roof repairs people I chose”

Helpful Report

Posted 2 months ago

Hi Jaci, We're really sorry to hear about your experience with the roofing professional you connected with. While Bark is a platform that connects customers with independent professionals, we take reports like this seriously. Please reach out to us at team@bark.com with the name of the professional and any details of the issue. Our team will review the situation and take appropriate steps, which may include investigating the professional’s account. Your safety and trust matter to us, and we appreciate you bringing this to our attention. All the best, The Bark Team

Posted 2 months ago

“A few contacted me but no further action from them”

Helpful Report

Posted 2 months ago

Hi Alan, Thanks for your feedback. We're glad to hear some professionals reached out, though we’re sorry there’s been no further progress so far. Your request for services remains visible to professionals in your area, so it’s possible more will get in touch soon. In the meantime, feel free to log into your Bark account to message or follow up with the ones who already responded. If you need any help, don’t hesitate to contact us at team@bark.com. All the best, The Bark Team

Posted 2 months ago

“Excellent service”

Helpful Report

Posted 2 months ago

Hi Margaret, Thank you so much for your kind words! We're thrilled to hear you had an excellent experience using Bark. If you ever need help finding a professional again, we’re here to help. All the best, The Bark Team

Posted 2 months ago

“no god reply”

Helpful Report

Posted 2 months ago

Hi Yasuko, Thanks for getting in touch. While response times can vary depending on professional availability in your area, we hope someone will be in touch with you shortly. If you don’t hear from anyone soon or need help with anything else, please don’t hesitate to reach out to us at team@bark.com. Kind regards, The Bark Team

Posted 2 months ago

“I was not credited to my account”

Helpful Report

Posted 2 months ago

Hi Michael, Thank you for letting us know. I’m sorry to hear you haven’t received the credit to your account yet. Please contact us directly at team@bark.com with your details, and we’ll investigate this promptly for you. The Bark Team

Posted 2 months ago

“nothing came of it all, nothing at all”

Helpful Report

Posted 2 months ago

Hi Ian, Thanks for your feedback. I’m sorry to hear that nothing came of your experience. We want to help improve this for you. Please reach out to us at team@bark.com with any details, and we’ll do our best to assist you. The Bark Team

Posted 2 months ago

“Bark is helpful”

Helpful Report

Posted 2 months ago

Hi Nu, Thanks for your review! We're glad to hear you found Bark helpful. If there's anything more we can do to support you, just let us know. The Bark Team

Posted 2 months ago

“A bit complicated to navigate and to sign into. Otherwise ok”

Helpful Report

Posted 3 months ago

Hi Kathryn, Thanks for your feedback! We’re glad to hear things are going okay overall. We appreciate your honesty about the navigation and sign-in process — we’re always working to make our platform easier to use and your input helps a lot. If you have any specific suggestions or need assistance, feel free to reach out to us at team@bark.com The Bark Team

Posted 3 months ago

“A good reference source for a lot of home and personal activities.”

Helpful Report

Posted 3 months ago

Hi, Thank you for your positive feedback! We’re pleased to hear you find Bark a good reference source for many home and personal activities. The Bark Team

Posted 3 months ago

“My plumber was great fixed everything I required very pleasant gentleman”

Helpful Report

Posted 3 months ago

Hi David, Thank you for your feedback! We’re glad to hear your plumber was great, fixed everything you needed, and was a pleasant gentleman to work with. The Bark Team

Posted 3 months ago

“I was extremely happy to hear from the company I eventually hired to undertake the work in my garden. They came to see me the next day and actually started and finished that same afternoon. Joe was professional, friendly and extremely hard working. Hopefully, Acorn will now regularly maintain my garden.”

Helpful Report

Posted 3 months ago

Hi Christine, Thank you for sharing your positive experience! We’re delighted to hear that Joe and the team from Acorn provided professional and efficient service, and that your garden work was completed so quickly. We hope Acorn continues to keep your garden looking great with their regular maintenance. The Bark Team

Posted 3 months ago

Bark.com is rated 4.8 based on 5,883 reviews