Basharcare Reviews

"I was looking for some skin tone correcting skincare products and they had good brands & prices. Bought a C vitamin serum and a moisturizer. Both came well packed, and got some freebies (samples) too. Fast free delivery in Dubai. Will order again."

"I have ordered Nuxe White Intensive Whitening Dark Spot Correcting Serum 30mL but I got different product than what I ordered which is white ultimate Glow?! \r\n\r\nI return it back and I wanted to get what I ordered and paid for but they informed me after I called them to report the wrong order received they said that item wasn\u2019t available so we sent this product which I don\u2019t need ! Ireturned an item almost 2 weeks ago and the tracking whenever I call they say we will refund your amount to ur bank which will take 2-3 weeks till it is deposit to your bank account! The order took more than one week to return my order\/ recollect the wrong order sent to me which should not take week to ship and process a return. Do not order online from Bshara care unless you are absolutely certain you won't need to return it."

"It's a terrible company to order from with a terrible customer service. I purchased hair max laserband in 31st August which should be delivered in one day as per their website advertisement. It was not delivered for 2 days and when I called the customer service the man who picked up spoke terrible English and was completely discourteous. He told me they came to deliver but couldn't find the address and since I gave Bahrain number so they didn't call I need to give them uae number. I was surprised by this but I gave a UAE number and again 2 days I didn't receive it. I called back and they said your address is outside Abu Dhabi it's in Al-Ain so we would need to give it to another company to ship to you. I was like you told me the person came to deliver but could not because he couldn't call me and now you are telling me you didn't realize where my address was? The discourteous agent had no answer to his big lie. Now one day after this I call to follow-up and they tell me it's out for delivery you may get it in \"2 days\" ...The nerve on their pathetic customer support to say after 5 days of purchase to a \"1 day delivery item\" that it would still take 2 days more. They don't even have any shame or empathy or understanding of the customer issue. They don't even feel there's something wrong about it. I would never again purchase from this pathetic website and would recommend you all to do the same aswell."

"Very terrible customer service, I also haven\u2019t received 2 items that I\u2019ve payed for and when I have contacted them they supposedly had an \u201carchived photo\u201d of my order before it has been dispatched to delivery. I was surprised that I haven\u2019t received these items because they were the most expensive and I didn\u2019t get the chance to receive them with my order. Very strange."