Basharcare Reviews

2.2 Rating 22 Reviews
32 %
of reviewers recommend Basharcare

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Basharcare 5 star review on 17th May 2022
Marjaana
Basharcare 1 star review on 16th May 2022
Najla Abdulazeez
Basharcare 1 star review on 2nd September 2021
Muhammad Zahab Nabeel
Basharcare 1 star review on 25th June 2021
Anonymous
Anonymous
Anonymous  // 01/01/2019
return my money to order number 3000130074 I received Olaplex in expired or not properly stored condition . I usually buy a lot more Olaplex before smelling the different effects etc . This is either expired, damaged or not original It’s a horrible thing to do sending a bad product to someone. NEVER ORDER FROM THEM
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Posted 6 months ago
EXTREMELY DISAPPOINTING! This shop show products on their website that are actually out of stock! Then they will charge you for next day delivery. Since 1 week they have not delivered my order!
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Posted 7 months ago
I just made a call today to follow-up on my order. The lady answering from the call center is unfriendly and impolite.
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Posted 10 months ago
After you pay they sau items out of stock and you get no refund , its a scam company
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Posted 1 year ago
I have ordered Nuxe White Intensive Whitening Dark Spot Correcting Serum 30mL but I got different product than what I ordered which is white ultimate Glow?! I return it back and I wanted to get what I ordered and paid for but they informed me after I called them to report the wrong order received they said that item wasn’t available so we sent this product which I don’t need ! Ireturned an item almost 2 weeks ago and the tracking whenever I call they say we will refund your amount to ur bank which will take 2-3 weeks till it is deposit to your bank account! The order took more than one week to return my order/ recollect the wrong order sent to me which should not take week to ship and process a return. Do not order online from Bshara care unless you are absolutely certain you won't need to return it.
Basharcare 1 star review on 16th May 2022
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Posted 1 year ago
I order item and money is was deducted in my debit card, they said they will deliver 1-2 days and in the end they said out of stock. They dont even refund the amount.. If u dont deliver the product, at leasf return the money. I keep on following for morethan a month and no refund...
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Posted 1 year ago
I order but my item not delivered, they took the money and now having hard time with the refund
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Posted 1 year ago
It's a terrible company to order from with a terrible customer service. I purchased hair max laserband in 31st August which should be delivered in one day as per their website advertisement. It was not delivered for 2 days and when I called the customer service the man who picked up spoke terrible English and was completely discourteous. He told me they came to deliver but couldn't find the address and since I gave Bahrain number so they didn't call I need to give them uae number. I was surprised by this but I gave a UAE number and again 2 days I didn't receive it. I called back and they said your address is outside Abu Dhabi it's in Al-Ain so we would need to give it to another company to ship to you. I was like you told me the person came to deliver but could not because he couldn't call me and now you are telling me you didn't realize where my address was? The discourteous agent had no answer to his big lie. Now one day after this I call to follow-up and they tell me it's out for delivery you may get it in "2 days" ...The nerve on their pathetic customer support to say after 5 days of purchase to a "1 day delivery item" that it would still take 2 days more. They don't even have any shame or empathy or understanding of the customer issue. They don't even feel there's something wrong about it. I would never again purchase from this pathetic website and would recommend you all to do the same aswell.
Basharcare 1 star review on 2nd September 2021
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Posted 2 years ago
Very terrible customer service, I also haven’t received 2 items that I’ve payed for and when I have contacted them they supposedly had an “archived photo” of my order before it has been dispatched to delivery. I was surprised that I haven’t received these items because they were the most expensive and I didn’t get the chance to receive them with my order. Very strange.
Basharcare 1 star review on 25th June 2021
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Posted 2 years ago
Customer service is terrible. Forget about next day delivery. If it happen within 10 days, you will be lucky I made order 3000083607 on the 10th of May and today is 19th of May and I still didn’t get my order. I called them on the 13 th of May they said part of my order is out of stock (but those products are still available for purchase on their website) they promised to deliver part of the order on Saturday May 15th and the rest this week. But as of now I got nothing. I called them again on 18th of May, their reply was that they shipped the whole order and that I’m supposed to get it till the end of the day (18th of May) I called them again today on the 19th of May, and they said that the product I ordered are not available and there will be delayed!!!!! Avoid placing orders with them!!!!!
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Posted 2 years ago
Every time I make an order and I get confirmation I always receive missing items after i contact I receive an email that it was not available and I will get refund, will I believe if you don’t have the items don’t confirm the sale.
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Posted 2 years ago
Next day delivery promise is wrong!!! After placing an order and paying the due amount online!! I received email telling me that the product I have requested is currently not available and we are waiting to receive the new stock from the supplier to send it for you. You order should be delivered within a week!!! I moved houses and I was trying to call them to change the delivery address but nobody is picking up the phone!!! Customer service is horrible !!!
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Posted 3 years ago
Don't trust their Next day delivery promises. After placing an order I received email stating the following: "the product you have requested is currently not available and we are waiting to receive the new stock from the supplier to send it for you. You order should be delivered within a week" I'm only wondering why none of 3 items I selected is marked as unavailable on their website and they continue selling them. Scammers. Never place an order with them
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Posted 3 years ago
Ordered during before National holiday, the package didn't arrive 2 weeks after that and no free samples as advertised. Overall, very disappointing!
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Posted 4 years ago
My order that was placed 2 days prior national holidays still didn't reach me (10 days from initial order). The customer care rep called and re-scheduled the delivery, no apologies, just a "yes, but it was before national holidays".... nevertheless, this call was on Wednesday, today is Sunday next week, no more news from Basharacare.... Huge disappointment in such a poor quality of customer care
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Posted 4 years ago
Basharcare is rated 2.2 based on 22 reviews