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BatteryMate Reviews

4.1 Rating 766 Reviews
77 %
of reviewers recommend BatteryMate
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Phone:

1300189667

Email:

contact@batterymate.com.au

Packed Oct 21 Complained Oct 30 Shipped Oct 31, due to complaint Picked up Oct 31 No items Nov 4 Am I reviewing service or product? Both.
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Posted 6 months ago
1 of the 5 devices I ordered wasn't supplied, another one didn't work out of the box, all 5 of the supposedly same item were different in ways that make me think they have no consistency with their products. They have not responded, beyond AI responses, to my queries regarding the issues.
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Posted 6 months ago
Not received. All of these online battery store are scam websites - stay away from them! I’ve been a slow learner but they are scammers
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Posted 6 months ago
I ordered these items on 23 October 2024 and still havent recieved. The latest advice is that they will arrive by 8 November. Unhappy customer.
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Posted 6 months ago
Haven’t received it - ordered over a week ago.
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Posted 6 months ago
I never received the product!!!
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Posted 6 months ago
Disappointed that the vacuum cleaner head that I bought for my D35 Dyson didn't fit the original Dyson pipe. The cover over the prongs is way to big to slot into the original Dyson pipe. the cover is at least 3 - 4 millimetres bigger than the original
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Posted 6 months ago
I’ve yet to receive the battery, so cannot yet comment on the quality of your producer. However, not impressed with your level of service to date. Ordered the battery on Oct 20th, and just today received notification that the courier picked up the battery from your warehouse today, October 31st. It took 11 days just to get the battery out your doors? One of the reasons I originally chose your company was because your website advertised the fact you have two warehouses, one of them in Sydney, where we live. And that the convenience of these locations would ensure quick delivery. Not at all the case.
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Posted 6 months ago
Ordered a dash cam, at the beginning of October and still nearly 1 month later have not recieved my product or any update of it coming. Very disappointed
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Posted 7 months ago
Poor product which shouldn’t be stocked.
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Posted 7 months ago
Product is not what was ordered. It has no battery and can not be charged to work.
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Posted 7 months ago
Terrible refund service I have sent online return request as they asked and have heard nothing.
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Posted 7 months ago
Not able to contact via email all email addresses are noreply
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Posted 7 months ago
i ordered 50 discs on order 356791 never hapened was told refund was done on 10/10/24 into ping 237287407 never hapened i payed $62.41 nz my refund is $54.27 what is going on
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Posted 7 months ago
Item was guaranteed to work and pick up signal up to 200 mile range. Item has failed to do what it guaranteed to do, not happy.
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Posted 7 months ago
At the moment I can`t give a review as the item recieved was damaged. I have sent pictures and contacted you to tell I don`t have time to wast to re-send this item by going to post office as this is $32 worth. From the pictures I sent, we can clearly see this item got transit damage and it is not in a good condition to use. So I would like to request a replacement power unit or my money back. Depending on this outcome you give I can give you a proper review. Hope you can understand this matter from customer point of view.
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Posted 7 months ago
Unfortunately the remote sent does not work on my garage door
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Posted 7 months ago
Day 12 waiting for the correct item to arrive. A dozen plus emails and phone calls to get what i ordered sent. Appaling customer service and they want this review for something i haven't received?
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Posted 7 months ago
Extremely disappointed. I'm still waiting for my batteries to arrive.
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Posted 7 months ago
Advertised as 340watt Solar Blanket. The wiring from the blanket is very inadequate for 380 Watts. 280 Watts should give about 15 amps in good sunlight and the best I got was 5 amps, which is one third of its advertised rate. The blanket has no eyelets to attach or hold down so not suitable to leave unattended and very inconvenient. The short length of the lead from the solar blanket outlet means it has to be at the Anderson plug on the caravan so can’t be moved to an ideal position. Overall very disappointed with this purchase. I also paid an auto electrician to fit an Anderson plug to enable the connection. Overall pretty disappointed.
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Posted 7 months ago
BatteryMate is rated 4.1 based on 766 reviews