Bax Music Reviews

4.0 Rating 2,309 Reviews

76 %

of reviewers recommend Bax Music

Company Reviews

Questions

Metrics

4.0

Based on 2,309 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Bax Music deliver? How long does Bax Music take to deliver? Does Bax Music deliver on time? How is accuracy and good condition of items delivered by Bax Music?

Returns

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Customer Service

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How long does Bax Music take to deliver?

Helpful Report

(2 days ago)

Bax Music normally delivers within 5 Days.

Helpful Report

(2 days ago)

82.65%

Industry Average

“ Amp great. Hole in the side of the box on delivery not so good. Missing UK PSU (despite being listed on the packing slip) unhelpful. Lack of response to issues raised. Unacceptable. ”

- Anonymous

“ EXCELLENT. Very clear details about dimensions. Quick delivery. Superb design and fit. ”

- Paul

“ This is my 3rd order with Bax Music, delivery was very quick and my pedal arrived in perfect condition :) Many thanks!! ”

- Andres

Bax Music Reviews

Delivery - Fast