“I ordered a carb and intake about 5 weeks ago and never got those parts. I ordered the same carb from Amazon and got it in 3 days. I ordered the intake again from BDX to fit the carb I ordered from Amazon and I still haven’t gotten it and it has been 3 weeks waiting on that. So far I’ve ordered 3 items from BDX and haven’t received anything yet. They charged my CC for the first order and haven’t given my money back yet so I guess you could say that is a good way of making money by taking my money and giving me NOTHING IN RETURN. Tell me why I should buy or recommend BDX to anyone. Looks like BDX is nothing but a scammer. Ronnie Tillery
PS: I can’t finish the survey because your answers listed don’t fit my results!!!!
I have an update on my experience with BDX. In the above I said I ordered a carb and intake about 5 weeks ago which is correct but the reason I did not get it was that it got stuck in shipping in one place and it did not get delivered which was not BDX's fault. Also i said I ordered 3 items from them and never got them which I forgot that I did get a CDI box from them and it was delivered promptly. As far as my credit card charge for the Carb, I have since rec'd a refund for the carb. As for the intake there seems to be a problem with BDX's supplier and I have been assured that it will be here soon. I made a harsh statement about them being a Scammer, I said that not knowing all the facts and I now retract that statement. They sell parts that are hard to find and Looks like the parts are hard for them to get sometimes. I do commend BDX on the fact that they do read the reviews and want to do the right thing and follow up on problems. I would buy from them in the future. Ronnie Tillery”
“Bought a replacement carburetor for a Coolster 125cc go kart. The carburetor is not a direct replacement. Different style fuel bowl that does not clear the intake pipe, no gaskets given with the new carburetor, and mating surfaces were not well-machined to an even flatness. Waste of time and money.”
“Replaced engine on my TRAILMASTER 150 go-kart...simple bolt off bolt on swap. Employees are very knowledgeable and let me know about all upgraded parts necessary.”
“I dealt with several places trying to find the right part for my dongfang go-cart. Called BDX spoke with Cameron he knew exactly what I was looking for had the part within a week. Great customer service!!”
“Ordered a lot of parts, took 3 weeks to get them. Went with the front brake and lift kit, got two driver side calipers, have to wait until Monday to figure that out. Also, they had to ship something else separate because of shortage. Over all happy, but QA could be looked at as far as invoice, packing and shipping.”
“Great people but my package was missing things. I got the option 3 front end for my spiderbox and it didn’t come with bushings for my an arms at all, the wheels and hubs didn’t come yet either. Product looks strong but need better help in the shipping department it seems”
“Initial shipment contained 90% of parts ordered. One phone call to them, they immediately took care of it and got the order to 100%. Keep up the good work!”
“First of all, I really like the selection of yerf dog spiderbox high performance parts!
However after waiting 10-12 days I called to check on the order and bdx told me they were waiting for some of my order to come in, miraculously the order shipped out to me that same day. Not sure they were being truthful, you know how salesman can be. The order did show up with all my parts.”
“Great staff, really helpful. They go above and beyond to ensure you are a happy customer. Good quality parts. Very happy with my purchase, and performance”
“Good quality parts good customer service great advice highly recommend wish i would of bought my df200gka from them but ran across thier website after the fact...but will definitely buy a high performance bigger cc engine from them after the stock one i hopped up wears out”
“Good tech support. Average customer service. All though it took 3 weeks for me to receive my completed order. I threatened to cancel my order after I was told on two occasions by two different people it would ship "soon". (I threatened to cancel mostly because they gave me conflicting stories, not because I was waiting) . They did what they could and shipped a partial order, then the remainder shipped when it was available.”
“I have a gy6 buggy that I’ve been upgrading parts on for a while now. I can say without hesitation that the customer service department with them is fantastic. Mrs. May is the nicest !”
