“Very happy with BDX Performance & the product I purchased from them (Trailmaster Taurus 450GX EFI 4x4 Golf). Sales dept was easy to work with and accommodated my desire to pickup the product at a Dallas location.”
“I want to update my review. I'm happy to say that you all have responded to my speedometer issue by sending me that replacement speed gear sensor.
My other issue us the paperwork. I want to register my scooter but I have no paperwork. It may have come with the crate, however, it was raining the day of delivery and may have gotten swept up by the driver helping me unload. Is there copy or copies you can send me. Thanks.”
“I am extremely impressed with BDX Performance. They are willing to work with their customers and have great support. I will definitely go to them for all my future needs.”
“Very informative staff in sales. We did have a scratch on our 'frunk' cover so we sent that back to Jess who is taking good care to get it fixed quickly. I was sceptical about ordering such a ride online, but BDX has taken that fear away. I'm already thinking of an upgrade and will be contacting tech help with that question.”
“I placed my order on 24th May and as of today’s date(19th Jun) I have not received my purchased item. From a business perspective, you must maintain items in stock and ready to ship out at a moment noticed if you want customers to buy your products again and again. Otherwise they will buy from other companies like Amazon.”
“It’s refreshing to actually call a company these days and have a human being answer your call and take care of you. Emails sometimes take a couple of days but if you call them, they take care of you!”
“The carburetor I ordered. Came in it was the wrong part. I emailed BDX. They emailed back as for pictures the next day. I sent pictures that day. That was 3 days ago. Haven’t heard nothing back. Will update if I here from them.”
“Received my scooter 3 weeks later. No instructions on how to put it together call. Technical support, they have no instructions. Make sure you have it put together before you have it sent to you, especially if you don't know anything about putting scooters together.”
“Product did not arrive as advertised. I don’t know who’s making these parts but they should probably see an eye doctor. How it arrived after their apparently non-existent QC is disappointing to say the least. Wouldn’t recommend them to anyone and will likely not use them again. Very disappointing.”
“Easy Transaction, Quick Ship. Easy Pay. I bought a manual enrichener kit for a Gy6 clone engine. It seems as if there is a piece missing as it wont work with whats supplied. Id need to fab up a cable bracket or find a cable barrell adjuster to try and take up the slack in the cable jacket to try and get this to work. For now, just running the little wire hand pull instead of the extended remote cable. Which is the real reason i bought the kit. Bummer.”
“Parts are well made, prices are fair. They have many hard to find parts available. Had a bit of a hiccup in shipping, but the customer service was great and resolved the issue in a timely manner. Overall, I’m satisfied with the whole experience,would recommend BDX, and will shop with them in the future.”
