“It’s a rugged golf cart that does the job. But delivered with about 15 nicks and scratches, cracked rear fender, gear plate popping of when shifting, digital gas reader stuck on empty when full. And for the most part, customer service was a pain in the butt. Found another gear panel under my gas tank when trying to fix gas gauge inside gas tank. Gear panel fit perfectly. They sent another rear plate to replace the on the flat bed in back.
Brand new golf cart that didn’t come brand new. If you’re able to get past that then it’s a fine golf cart. It’s a little louder then normal golf carts but I got the gas 6 seater 4x4 that runs like a utv.”
“I’ve ordered many parts from them in the past. NEVER AGAIN will I order from them. They sent me a wiring harness that did not match the pictures. Then when I went to install it I noticed a wire had came loose from a connector. I called and sent pictures. the lady I spoke with “may” said she doesn’t know why they sent me that wire harness “it doesn’t look finished” is what she said. She said shed send a new one and the right one. Few days later and still no tracking number. I called and she said that for some reason is still in their distribution center, and that is SHOULD be here by Thursday. It should have been here the Sunday before. Now plans to use it for thanksgiving are gone! Been waiting too long for a simple harness.”
“Very customer oriented. Easy to get a live person on the phone. The only place I could find the parts I needed I seriously looked everywhere! Also very good parts shipping was quick right on the dates they told me.”
“I really like the help I got to get my buggy running
I appreciate all your employees help
Only thing that I wish you would do is label your wires for where they go Doug he helped me out a lot with that otherwise I would refer your company to anyone
Thank you
Brian Crouse”
“Hello I am glad that I ordered the parts from you guys they arrived very quickly no issues however the parts you sent me were different than the original and I'm trying to work with technical support to try to get this back together also there were some pictures that I sent of the rollers to see if they were bad and they need to be replaced been working with Doug if I could get somebody to give me a call back so that I can figure out if I need these parts and get this buggy back together also the carburetor I replace in that saying there's two lines that are supposed to go into the old air box that I don't know what to do with also questions for tech support I've been 2 days I haven't heard back they said they were going to call a little while after lunch yada yada I'm still looking for some help to try to get this bike back together appreciate all you've done so far if someone could reach out to me that would be fantastic”
“Everything was good except for the parts that I did not get. The only improvement is whoever packs and ships. Maybe take into consideration like Santa Claus made a list checking it twice. Make sure everything’s there and everything will be nice.”
“The ordering process was intuitive and the products were shipped and delivered promptly. It was a great experience and I look forward to shopping BDX Performance again.”
“Ordered parts only one item showed up they will not answer my messages as to where the other parts are or when they may be here. I will never order from them again. They were quick to answer question when I was purchasing but after the sell there is no communication. Have not received part. Terrible service!!!”
