“Company has a few things to work on. They have helped correcting things, but had delayed things too. For instance, bought the big bore conversion, got it back without the carburator. Sending new one. Also, Would suggest they place a detailed work order in the shipment so customer can review what was done. Over all, I'll give a 5 out of 10, but could go higher after I get it back running and see the performance of their work.”
“The best motor sport shop you can buy from, they stand behind their sales 110% and you actually can speak to live customer service even get to know them "thank you Jess and Doug", any issues I may have had was handled in a timely matter and I always felt the love by BDX personnel, I would definitely recommend BDX to anyone who's in the market for any kind of outdoor motor sport vehicles. Me personally I like the old fashioned way of doing business, you'll never get an answering service you'll always get that human person. Thank you BDX I know you'll be extremely successful if you keep your doing what you do.”
“One of the many but important reasons I purchased my UTV from BDX Performance is the availability of parts. Absolutely true to their word, they are there to answer your parts question, check stock, and ship the same day! Couldn't ask for better support. The staff is the best !”
“Purchased front hub upgrades for Yerf Dog spiderbox, took a while but when I got them, there are no instructions on how to install and inner bearings have a larger hole than outer. They were quick to respond and send me out new bearings which was helpful but no idea if they will be the right size. Instructions would really help.”
“Recieved the wrong product when I ordered called customer service and they very promptly sent out the right product . Everyone I spoke to was very professional and curtious”
“Gas cap Part not close to fitting.
Need cap for Mitsubishi small engine..
Not enough detail given so had to take a chance on it.
Of course it doesn't fit, just like the other two previously purchased.”
“No gasket ,no bolts ,no paperwork,no instructions tho it is self explanatory but for teens or first timers worst of all no slaps ,no brand sticker ....plus it is not a direct fit for carbide as it says it is it's a few inches shorter ..”
“I called BDX with a technical question concerning CDI connector kit. They told me to call back or send a text because their tech guy was unavailable. I texted and called many times and never got a meaningful response. I ordered the part anyway and it did not work perfectly for my application. This part was inexpensive so not the end of the world.”