“Hello I am glad that I ordered the parts from you guys they arrived very quickly no issues however the parts you sent me were different than the original and I'm trying to work with technical support to try to get this back together also there were some pictures that I sent of the rollers to see if they were bad and they need to be replaced been working with Doug if I could get somebody to give me a call back so that I can figure out if I need these parts and get this buggy back together also the carburetor I replace in that saying there's two lines that are supposed to go into the old air box that I don't know what to do with also questions for tech support I've been 2 days I haven't heard back they said they were going to call a little while after lunch yada yada I'm still looking for some help to try to get this bike back together appreciate all you've done so far if someone could reach out to me that would be fantastic”
“Everything was good except for the parts that I did not get. The only improvement is whoever packs and ships. Maybe take into consideration like Santa Claus made a list checking it twice. Make sure everything’s there and everything will be nice.”
“The ordering process was intuitive and the products were shipped and delivered promptly. It was a great experience and I look forward to shopping BDX Performance again.”
“Ordered parts only one item showed up they will not answer my messages as to where the other parts are or when they may be here. I will never order from them again. They were quick to answer question when I was purchasing but after the sell there is no communication. Have not received part. Terrible service!!!”
“Company has a few things to work on. They have helped correcting things, but had delayed things too. For instance, bought the big bore conversion, got it back without the carburator. Sending new one. Also, Would suggest they place a detailed work order in the shipment so customer can review what was done. Over all, I'll give a 5 out of 10, but could go higher after I get it back running and see the performance of their work.”
