We ordered a part on November 25th. Our old address went into the order by mistake, but we emailed right away and we got a email response which confirmed the address was corrected. Later the part was listed as delivered, but we called on December 12 cause the part was not received and was likely sent to the old address. The lady said the order would be cancelled and a new one placed. I did not receive an email for the new order and I sent a follow up email on December 22 to inquire about the order and have not received a response and today is Christmas and still no exhaust for my son's Go-Kart.