Bedstar Reviews

Name: Bedstar
Address: 98 High Street, Knaresborough
Rating: 3.98

4.0 Rating 1,330 Reviews

75 %

of reviewers recommend Bedstar

4.0

Based on 1,330 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

support@bedstar.co.uk

Location:

98 High Street
Knaresborough
HG5 0HN

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Amy Howard

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“5 Star Thanks, will be back again”

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Posted 5 years ago

“Great Product, Great Service!”

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Posted 5 years ago

“They were very helpful on delivery and removing my old bed. They delivered on time, and the ed was exactly as described.”

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Posted 5 years ago

“slight delay on delivery due to black friday but was kept informed and overall i was really pleased with the service and product!”

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Posted 5 years ago

“satisfied with the competitive price, excellent delivery men. Suggest following for improvement; keep customer posted of delivery without customer having to contact you, vastly improve instructions on how to assemble and the premium rate telephone number is not appropriate.”

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Posted 5 years ago

“good black Friday price, Arrived sooner than expected. Had a follow up call to make sure that I was happy with the purchase”

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Posted 5 years ago

“Fantastic service, delivered on time and the drivers are very helpful and polite.”

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Posted 5 years ago

“Great range of products, reasonable prices, fast, efficient deliveries... what more could you want?”

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Posted 5 years ago

“Great customer service from start to finish will definitely be shopping with you again”

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Posted 5 years ago

“Excellent customer service, from the time if ordering to delivery, had updates as to when my order would be delivered and the delivery men were very consensus and polite and made sure I was happy before they left .”

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Posted 5 years ago

“You can't ask for more. Competitive pricing, ordering was straightforward and driver kept us up to date on the delivery time. Will be my first stop for future beds”

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Posted 5 years ago

“Outstanding delivery service which keeps the customer informed so neither the customer's day nor the driver's time is wasted.”

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Posted 5 years ago

“First class service from ordering to delivery. 2 lovely blokes came to do the delivery Thank you!”

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Posted 5 years ago

“Ordered a bed last week to be delivered yesterday 28/11/19. Yesterday morning received a text with a 2 hour delivery time, between 15:29 and 17:29, everything seemed to be going well. That was until it got to 6pm and there was no sign of the bed and we'd had no comminication off Bedstar or their courier. Tried phoning both, all lines closed at 5pm. Couldn't track it on the internet either. So a night was spent sleeping on the floor. This morning tried to phone the courier to see where the bed was, machine directs you to their website, which tells you nothing. Tried phoning Bedstar, open 9am till 5pm it says, but still no answer at 9:20am. Bed turns up after 9am with a right couldn't be bothered courier who said it was his business and someone should have phoned me yesterday, jumped in his van and went. I paid for delivery and the bed wasn't delivered on my chosen day, a day I booked off from work to take delivery. Not happy about the attitude of courier but less happy at the total non existant comminication from anyone, especially when I'm paying for this appauling service.”

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Posted 5 years ago

“Delivered on time. Carried up 2 flights of stairs. Job done. Thank you very much.”

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Posted 5 years ago

“Competitive price for our silentnight mattress which was delivered on time and in excellent condition. I especially liked the communications online to let us know how our order was proceeding and the tracking information was brilliant. Great service thank you.”

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Posted 5 years ago

“Quick easy no messing slight delay on delivery but was a mix so came day later.my bed is gorgeous”

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Posted 5 years ago

“Good qaulity quick service keep updating you when they ready to drop your items off.”

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Posted 5 years ago

“Headboard was very badly made had use screw inserts from old headboard to secure the struts ,also had to put more staples in material on the back witch it was lacking would not recommend .”

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Posted 5 years ago

“Bedstar as always completed the sale and delivery of the goods as promised. The price is always competitive and their delivery service is second to none. A very professional service from start to finish”

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Posted 5 years ago

Bedstar is rated 4.0 based on 1,330 reviews