Bedstar Reviews

Name: Bedstar
Address: 98 High Street, Knaresborough
Rating: 3.98

4.0 Rating 1,330 Reviews

75 %

of reviewers recommend Bedstar

4.0

Based on 1,330 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

support@bedstar.co.uk

Location:

98 High Street
Knaresborough
HG5 0HN

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Amy Howard

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order, kept informed, delivery as advised. All smooth and easy.”

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Posted 6 years ago

“Couldn’t have been better. From ordering through to delivery was seamless. I wouldn’t hesitate to use them again and have already recommended them to friends”

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Posted 6 years ago

“after having diferent experiences with other companyes bedstar was amazing in everything,..the price vs product were very good, they were very informative and quick in helping me to buy and delievery come in time. very good experience. i recomend”

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Posted 6 years ago

“Easy and pleasant shopping experience. Kept informed all along and crew were very pleasant and polite. Will definitely use again.”

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Posted 6 years ago

“Very good service and delivery thankyou”

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Posted 6 years ago

“Not happy with the mattress I'm sure it is not the right one for the bed”

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Posted 6 years ago

“Whilst I’ve given it five stars, there is just one small criticism, the product is spot on, it could just have done with some simple instructions to go with it. Whilst I didn’t particularly struggle, and assembled the complete thing without any assistance, some people might have difficulty or require a second pair of hands (assistant). Thank you for an otherwise great product.”

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Posted 6 years ago

“Good service. Delivered on time. Product excellent.”

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Posted 6 years ago

“not much to say. Everything was done fast and efficiently. Delivered by cheerful and polite delivery men”

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Posted 6 years ago

“Great service from start to finish, would highly recommend using. Not the first time I have used Bedstar and haven’t had a bad experience yet.”

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Posted 6 years ago

“Created order online didn't get any kind of confirmation emails, called and they said that the order is been made and it will b delivered on time, didn't receive it and called them again they give me wrong tracking number and asked me to deal with it. Going to ask for refund I wish if I ordered from another retailer or Amazon Just save your money and time and order form better retailer”

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Posted 6 years ago

“Not impressed so far! I ordered a double bed & mattress and received a confirmation email of purchase. After a week of not hearing anything any many phone calls I eventually got through to customer service who said the bed was out of stock until January. Really disappointed as this was not indicated at time of purchase. Expected to be in stock 4 weeks after order.”

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Posted 6 years ago

“What a wonderful experience I had shopping at Bedstar. I made the right decision to return and purchase once again with this outstanding company. The deals are just right with plenty to choose from. Excellent customer service skills demonstrated by the team who dealt with my purchase. The delivery of my item was straightforward and the staff were very friendly and helpful.”

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Posted 6 years ago

“lovely stuff! mattress is great, sleeping better than ever!”

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Posted 6 years ago

“Excellent service right from the word go. Was kept informed all the time about the order progress and a blow by blow account of the delivery journey. Couldn`t wish for more close attention to detail.”

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Posted 6 years ago

“Easy ordering; efficient delivery, free and within the time slot. Three hour window given as promised. Bed brought right into the house, delivery men friendly and professional.”

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Posted 6 years ago

“No problems whatsoever either with delivery or construction of the bed”

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Posted 6 years ago

“Very poor - 3 beds meant to be in stock and with me by the 2 December - here we are on the 11th and I have just been informed the courier has only got 1 of the 2 parts of the final bed. from the telephone system that at 9.37 says the opening hours are 9 to 5 and to call back during these hours, the lack of staff to answer the phones any way, right through to not even being able to put a complete order together and despatch it correctly. still haven't received a single call back with any information about when all the parts will arrive. Would advise against using this company”

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Posted 6 years ago

“An Early christmas present for myself! Bed looks fab! Ordering , Service Delivery all perfecto!!”

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Posted 6 years ago

“Ordered mattresshob that did not fit. Bedstar exchanged for smaller version straight away, no quibble and refunded the difference. Delivery of replacement and collection of wrong item all arranged at same time, again no quibble. Thank you for a smooth, hassle free exchange.”

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Posted 6 years ago

Bedstar is rated 4.0 based on 1,330 reviews