Bedstar Reviews

Name: Bedstar
Address: 98 High Street, Knaresborough
Rating: 3.98

4.0 Rating 1,329 Reviews

75 %

of reviewers recommend Bedstar

4.0

Based on 1,329 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

support@bedstar.co.uk

Location:

98 High Street
Knaresborough
HG5 0HN

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Amy Howard

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing product. Super-fast delivery. Paid extra for Saturday delivery and bed was delivered as promised. High quality handmade product. Easy to put together, slats are far wider/thicker than any bed I have seen. Would highly recommend.”

Helpful Report

Posted 7 years ago

“Delivered within the given 2 hours, also had a half an hour pre-call. Then the drivers took it to the room of choice! WOW! Can’t recommend enough.”

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Posted 7 years ago

“Fast and efficient delivery with kind delivery men, clean hands and no muddy boots! Brilliant”

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Posted 7 years ago

“I’ve ordered two bed frames from Bedstar and both times I’ve been really impressed with the service and the quality of the product. Their range is fantastic, and the customer service is great too. I honestly can’t fault them!”

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Posted 7 years ago

“The bed arrived on my chosen day and within the time specified.”

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Posted 7 years ago

“SO many colours and fabrics, didn’t know which to choose, so I got some fabric samples sent out, so I could match up with my curtains. The bedroom of my dreams… is now my reality”

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Posted 7 years ago

“It is great when British made products are presented so well on line, with so many options & the customer supports was fantastic - we love our new bed & mattress!”

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Posted 7 years ago

“Delivery was quick, and the bed is perfect. I needed one that would fit under the eaves without compromising on comfort. This is the most comfortable bed I have ever slept in and it looks stylish as well.”

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Posted 7 years ago

“Bedstar has restored my faith in furniture. I recently purchased a divan set and I have never had a bed that was so well made and that went together so easily you will honestly not be disappointed with their products. The delivery was perfect and on time, I did however have one small issue with my furniture and they bent over backwards to get a replacement part out to me the following day really could not recommend any more highly”

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Posted 7 years ago

“Super Kingsize, Super Service, Super Comfy, Super Quality 😃 =Super Happy Customer!!”

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Posted 7 years ago

“Easy ordering, Progress texts all the way. Great delivery men.”

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Posted 7 years ago

“Good bed. Good customer service as well. The delivery was as agreed, on time and good delivery couriers. Would recommend this company.”

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Posted 7 years ago

“Samples sent out promptly, ordering, delivery update information and product excellent would recommend to others.”

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Posted 7 years ago

“The bed itself was super easy to put up. I did it on my own. Looks amazing and fantastic quality for the price”

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Posted 7 years ago

“Fantastic Customer Service and a lovely well-made product. I requested and received swatches of material before I confirmed my order. My made to order divan base and headboard arrived within the specified time frame with a helpful delivery guy. A very well deserving 5* review as the after-sales customer service has been excellent. Thank you.”

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Posted 7 years ago

“Excellent service, fast delivery and best quality beds, very happy with my Bedstar bed & mattress, good night's sleep all round ☆☆☆☆☆”

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Posted 7 years ago

“Very happy with my purchase, the quality of the bed is fantastic. I ordered the bed on Saturday and arrived on Friday 7:30pm witch was a bank holiday. Ok it was 3 hours late but the staff notified me on it arrival. Despite the bad reviews I read, I will buy from bedstar again. Thank you.”

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Posted 7 years ago

“Very professional and knowledgeable... I also requested a slight delay on my delivery date which they were able to arrange with no issues.”

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Posted 7 years ago

“The quality of the furniture is excellent, the delivery service is unbelievably quick and the customer service was outstanding. I would recommend bedstar to all of my friends and family.”

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Posted 7 years ago

“Thank you for a great service. The person I spoke to about buying a bed explained all the details I needed to know. Upon delivery, they were very polite Couldn't ask for a better service.”

Helpful Report

Posted 7 years ago

Bedstar is rated 4.0 based on 1,329 reviews